British Army - Information Communications Technician - Full Time Career with Apprenticeship – Find an apprenticeship

Summary

An opportunity to embark on a full-time career in the British Army within the Royal Logistic Corps or Royal Engineers as an Information Communications Technician Level 3. Become an expert in operating advanced battle winning information systems, including radios, satellites, computer networks and applications.

Wage: £25,200 a year
Minimum wage rates (opens in new tab)
Training course: Information communications technician (level 3)
Hours: Shift and working patterns may vary. Working locations will vary nationally depending on the apprenticeship and working requirements. Days and times to be confirmed.
40 hours a week
Possible start date: Thursday 1 January
Duration: 1 year
Positions available: 120

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Communication Systems Operators are expert at in advanced satellite, radio and computing technologies at the heart of winning the information battle.

On the battlefield, the provision of voice and data communication systems are crucial. Commanders must communicate with their troops or report back to the UK. This is why you are critical to winning the battle. Communications Systems Operators are expert in advanced satellite, radio and computing technologies. You are given modern, industry-linked training and how to operate cutting-edge equipment. You use your knowledge and skills to deliver advanced battle-winning communications and conduct defensive cyber operations across the globe.

The occupation includes contributing to the preparation for new or changed services, operation of the change process, the maintenance of regulatory, legal and professional standards, the building and management of systems and components in virtualised and cloud computing environments and the monitoring of performance of systems and services in relation to their contribution to business performance, their security and their sustainability.

The Information Communications Technician makes their contribution through the application of infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.

An Information Communications Technician (ICT) provides support by using tools or systems to problem solve and trouble-shoot routine and non-routine problems.

An ICT could be installing and configuring computer systems, diagnosing hardware and/or software faults, solving technical and applications problems, either remotely or in person. Some examples of these issues are slow performance, connection problems, and an inability to access data.

Where you’ll work

UK Country wide

SO21 2RG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRITISH ARMY

Your training course

Information communications technician (level 3)

Equal to A level

Course contents

Interpret and prioritise internal or external customer's requirements in line with organisation's policy
Apply the appropriate tools and techniques to undertake fault finding and rectification
apply Continuous Professional Development to support necessary business output and technical developments
Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
Manage and prioritise the allocated workload effectively making best use of time and resources
Complete documentation relevant to the task and escalate where appropriate
Install or undertake basic software upgrades,either physically or remotely
Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
Provide remote/F2F support to resolve customer requirements
Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Identify and scope the best solution informed by the system data associated with the task
Test and evaluate the system's performance and compliance with customer requirements.
Escalate non routine problems in line with procedures
Use basic scripting to execute the relevant tasks for example PowerShell, Linux
Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
Apply the necessary security, in line with access and/or encryption requirements
Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
Test and evaluate network environments
Monitor performance and usage of a network
Deploy applications on a network
Set up storage and data access for staff
Apply necessary security measures, in line with access requirements to a network
Carry out routine maintenance across network systems, ensuring organisational compliance
Monitor network-related workloads including DNS and firewalls
Install or undertake basic upgrades, either physically or remotely
Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
Interpret and prioritise internal or external customer's requirements in line with organisation's policy
Apply the appropriate tools and techniques to undertake fault finding and rectification
apply Continuous Professional Development to support necessary business output and technical developments
Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
Manage and prioritise the allocated workload effectively making best use of time and resources
Complete documentation relevant to the task and escalate where appropriate
Install or undertake basic software upgrades,either physically or remotely
Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
Provide remote/F2F support to resolve customer requirements
Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task

Your training plan

Step 1 - You'll start with your initial military training which teaches you how to be a soldier, covering everything from fieldcraft to how to handle a rifle.

If you join as a Junior Soldier (under 17 years and 6 months), you’ll do the basic military training (short) course at Harrogate.
If you join as a Regular Soldier (over 17 years and 6 months), you’ll do the regular adult basic training.

Step 2 - Next, you will undertake your Class 3 Driver course at the Defence School of Transport in Leconfield, which will take about 25 weeks to complete. This will include earning you category B and C+E licenses, learning off road driving, driving different vehicles, Hazmat and basic vehicle maintenance.

Step 3 - After this, you will begin your initial communications training which will take place over a period of 4 weeks. You will learn to use state of the art communications systems in support of military operations before starting your Communications technician apprenticeship and working towards your driver and communications specialist class 2 qualifications in unit.

Qualifications you could get after training:

Level 2 Large Goods Vehicle (LGV) driver C + E Apprenticeship
Level 3 Information Communication Technician Apprenticeship
Level 2 Certificate Logistics and Transport
Level 2 certificates in Telecoms and Unified Comms
Functional Skills in English and maths if required

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Number skills
Logical
Team working
Initiative

Other requirements

The British Army recruits throughout the year and you should ignore the application closing dates shown against this advert.

About this company

Protecting the nation and its dependent territories will always be the British Army's first role. Highly trained soldiers are ready to deploy anywhere at any time to meet a variety of challenges, ranging from support to the Police following a terrorist attack, to specialist capabilities such as bomb disposal and intelligence experts, 24 hours a day 365 days a year, we are always ready to serve. You belong here.

https://www.army.mod.uk/ (opens in new tab)

Company benefits

The Army offers job security, career growth, adventure and world-class training. Benefits include competitive pay, travel, fitness, leadership skills, a pension, free healthcare, cheaper housing and 30 days of paid leave a year, plus public holidays.

After this apprenticeship

The apprenticeship is a gateway to a full-time career in the British Army. Promotion, along with increased salary and responsibility is dependent on successful completion of the apprenticeship and then on merit by competitive selection. As you advance through the ranks, you will have the increased opportunity to lead and direct people, managing resources and workforce within your area of work to deliver the required outputs whilst maintaining and instilling the highest values and standards expected of the British Army. You belong here.

Ask a question

The contact for this apprenticeship is:

BRITISH ARMY

The reference code for this apprenticeship is VAC1000304871.

Apply now

Closes on Monday 1 December 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

At this link you can find more information about the roles offered by the British Army. We have positions available for all roles throughout the year and you can ignore the application open/closing dates shown against this apprenticeship advertisement. Once you have completed an application you will be invited to complete an aptitude assessment, selection interview, health assessment and a fitness test. More details of the requirement can be found at the application link.

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British Army - Information Communications Technician - Full Time Career with Apprenticeship

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