Apprentice Business Support Administrator

Summary

As an Apprentice Business Administrator, you will support various departments and stakeholders, gaining hands-on experience in administrative tasks, project management, and business operations. This apprenticeship will provide you with the foundation to build a successful career in business administration.

Wage: £23,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday, 08:30 - 17:30 and Friday, 08:30 - 16:30
39 hours a week
Possible start date: Monday 31 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide support to the Operations Director, Management team, customer, employees and visitors at the Medium Support Helicopter Aircrew Training Facility (MSHATF) at RAF Benson.

Responsibilities include:

Assist with daily office management tasks and administration support
Support communications and engagement activities/projects
Communicate with customers and stakeholders professionally day to day
Assist with Travel bookings and diary management

Where you’ll work

Medium Support Helicopter Aircraft Training Facility (MSHATF)

RAF Benson

Wallingford

OX10 6AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ABINGDON AND WITNEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

At least 5 GCSE grades (grade A* - C (or 9 - 4))
English (grade Grade C/4 or above)
Maths (grade Grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Administrative skills
Team working
Good interpersonal skills
Maintain discretion
Maintain confidentiality
Knowledge of Microsoft
Flexible
Consistent manner
Committed manner
Collaboration attitude
Work calmly under pressure
Work on own initiative
At least 5 GCSE grades 9-4
Experience using Microsoft

Other requirements

Unique location therefore own transport will be needed

About this company

We are a training facility responsible for training military pilots in our flight simulators

http://www.cae.com (opens in new tab)

Company benefits

• Private Healthcare • Health Cashplan which includes discounts at certain retailers, support towards dental, eye care, therapy treatments etc • Stocks and Shares • Pension Scheme • Enhanced Policies and Procedures • Social events

After this apprenticeship

Business Support Administrator

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

apprenticeships@abingdon-witney.ac.uk

01235 216216

The reference code for this apprenticeship is VAC1000304765.

Apply now

Closes in 15 days (Sunday 9 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents