Apprentice Field Service Engineer

Summary

You will join our Field-based Engineering team of approximately 200 Engineers and be ultimately responsible for installing, repairing & maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK initially focusing on sites within the North West and surrounding area

Wage

£15,000 a year

Minimum wage rates (opens in new tab)

There will also be annual generous performance based pay increases throughout the Apprenticeship. In year 2, you will be provided a van for business use for the remainder of your apprenticeship.

Training course

Lead engineering maintenance technician (level 4)

Hours

Monday - Friday (Exact shifts to be confirmed). Total hours per week: 36.25

36 hours 15 minutes a week

Possible start date

Monday 11 August

Duration

3 years 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Siemens Healthineers is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics and medical information technology. We have an exciting opportunity for enthusiastic and aspiring individuals to join our Field Service Engineer Apprenticeship based in the North West area of England, beginning in August 2024.

This engineering apprenticeship will involve dedicated training on your journey to becoming a skilled Field Service Engineer in the healthcare industry and offers a favourable apprenticeship salary and benefits.

In this Field Service Engineer Apprenticeship role, you will join our field-based engineering team of approximately 200 engineers and be ultimately responsible for installing, repairing, and maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK, initially focusing on customer sites within the North West and surrounding area.

Duties include but are not limited to:

Develop an understanding of relevant industry health and safety standards, regulations, and environmental and regulatory requirements
Maintenance and operational practices, processes and procedures cover a range of plant and equipment
Locate, and rectify faults in plant and equipment
Communicate with and provide information to stakeholders in line with personal roles and responsibilities
Read, understand and interpret information and work in compliance with technical specifications and supporting documentation
Inspect and maintain appropriate plant and equipment to meet operational requirements
Assess and test the performance and condition of plant and equipment
Communicate, handover and confirm that the appropriate engineering process has been completed to specification
Position, assemble, install and dismantle electrical plant and equipment, which may include motors, switchgear, cables and conductors, to agreed specifications
Diagnose and determine the cause of faults in electrical plant and equipment
Replace, repair or remove components in the electrical plant and equipment and ensure its return to operational condition

You can also expect the following:

Travel to sites across the North West of England
Attend other Siemens manufacturing sites across the country on temporary short-term assignments
Visit the Siemens Healthineers Customer Care Centre in Camberley, Surrey
Travel abroad to the Siemens Training Centres in Germany and the US as required

If the idea of this apprenticeship appeals to you and you are looking to earn while you learn with a Top 100 UK Apprenticeship employer, please apply today!

Where you’ll work

Park Lane

Macclesfield

SK11 8LF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Lead engineering maintenance technician (level 4)

Equal to higher national certificate (HNC)

Course contents

Comply with health and safety regulations and procedures. Apply safe systems of work.
Comply with environmental and sustainability regulations and procedures when using resources. Segregate resources for re-use, recycling and disposal applying sustainability principles.
Follow manufacturers’ instructions and standard maintenance procedures.
Identify and document risks and hazards in the workplace. Advise on and apply control measures.
Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
Plan and schedule tasks, projects or resources in the workplace.
Manage tasks, projects or resources in the workplace.
Evaluate tasks, projects or resources in the workplace.
Communicate with colleagues and stakeholders verbally.
Communicate in writing.
Negotiate with colleagues or stakeholders. For example, to access equipment or arrange system outage.
Identify potential conflicts and apply resolution strategies.
Identify training needs of team members in the workplace.
Provide technical leadership for maintenance practices and techniques.
Provide technical leadership for repair practices and techniques.
Provide technical leadership for fault finding techniques and practices.
Identify problems and apply methods to identify causes and solutions. Escalate issues or concerns.
Comply with engineering standards and regulations. For example, ISO9001.
Interpret and use information from engineering data sources to apply changes.
Lead on continuous improvement projects. Apply continuous improvement techniques. Devise suggestions for improvement.
Manage technical handover of completed repair or maintenance activity.
Use information technology. For example, for document creation, communication, and information management in line with breakdown, repair and maintenance activities. Comply with GDPR.
Comply with health and safety regulations and procedures. Apply safe systems of work.
Comply with environmental and sustainability regulations and procedures when using resources. Segregate resources for re-use, recycling and disposal applying sustainability principles.
Follow manufacturers’ instructions and standard maintenance procedures.
Identify and document risks and hazards in the workplace. Advise on and apply control measures.
Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
Plan and schedule tasks, projects or resources in the workplace.
Manage tasks, projects or resources in the workplace.
Evaluate tasks, projects or resources in the workplace.
Communicate with colleagues and stakeholders verbally.
Communicate in writing.
Negotiate with colleagues or stakeholders. For example, to access equipment or arrange system outage.
Identify potential conflicts and apply resolution strategies.
Identify training needs of team members in the workplace.
Provide technical leadership for maintenance practices and techniques.
Provide technical leadership for repair practices and techniques.
Provide technical leadership for fault finding techniques and practices.
Identify problems and apply methods to identify causes and solutions. Escalate issues or concerns.
Comply with engineering standards and regulations. For example, ISO9001.
Interpret and use information from engineering data sources to apply changes.
Lead on continuous improvement projects. Apply continuous improvement techniques. Devise suggestions for improvement.
Manage technical handover of completed repair or maintenance activity.
Use information technology. For example, for document creation, communication, and information management in line with breakdown, repair and maintenance activities. Comply with GDPR.

Your training plan

Level 4 Lead engineering maintenance technician (HNC) Apprenticeship Standard:

Practical Skills Training to be delivered at Macclesfield College
BTEC Level 3 Diploma to be studied at College on a day-release basis over the first 2 years of the programme - if level 3 not already achieved.
If Level 3 already achieved, will work towards achieving Level 4 Engineering HNC.
Portfolio of competence-based evidence to meet the Knowledge, Skills and Behaviours criteria as outlined in the Standard
End Point Assessment
Level 2 Functional Skills in maths and English (if required)

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 5)
Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience

Other requirements

For this role you will require a full driving licence to proceed in your role in the business as you will be travelling to various sites. We will provide a £500 fund to cover driving lessons, theory test and practical test fees if you do not yet have your driving license. The expectation will be a full licence pass within the first 9 months.

About this company

Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.

https://www.siemens-healthineers.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion of the apprenticeship, you will have the opportunity to apply for a full-time position at Siemens Healthineers as a Customer Service Engineer with the opportunity of further education and product training.

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

The reference code for this apprenticeship is VAC1000304725.

Apply now

Closes in 15 days (Sunday 9 March)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link and follow the instructions to submit your application directly to the employer.

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