Learner Recruitment Administrator Apprentice

Summary

The Learner Recruitment Administrator plays a key role in managing the recruitment process for apprenticeships, ensuring candidates are effectively matched with employer vacancies. The role works closely with the Business Development team to match talented candidates with apprenticeship opportunities.

Wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: 36.5 hours per week. Monday -Thursday between 9.00am to 5:00pm and 9.00am to 4.00pm Fridays.
36 hours 30 minutes a week
Possible start date: Monday 17 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Work with the Business Development team to match potential candidates or applicants to customer job vacancies
Advertise apprentice vacancies on the Apprenticeship Service, company website, and social media channels, and record on the company’s CRM system KulaHub
Carry out matching criteria of apprentice applicants, then arranging virtual pre-screening interviews with colleagues
Conduct pre-screening interview with candidates, determining suitability for employer vacancies and the apprenticeship programme
Take a lead role in the company’s careers function; providing information, advice and guidance to schools, learners and parents & guardians, and be the main point of contact
Use of the Learner Record Service to confirm candidates’ qualifications
Forward candidate CVs to employers, and arranging interviews as required
Provide feedback to candidates after employer interview
Invite successful candidates for induction at Access, and liaise with the employer to confirm an employment start date
Liaise with employers on raising repeat vacancies and completing amendments, advising on current wages rates etc.
Maintain open and closed vacancies in the Apprenticeship Service and KulaHub
Support managers with performance reporting and ad-hoc reports when required
Support with marketing and sales activity where required, including attending school and network events
Liaise with the MIS/Claims team to collate and update learner evidence packs, requesting missing items where appropriate
Complete a formal qualification in Information, Advice and Guidance
Provide hospitality for visitors and learners attending training courses
General reception / administration dutiesMaintenance of archiving processes

Where you’ll work

GATESHEAD SKILL ACADEMY

8TH AVENUE

KINGSWAY SOUTH TEAM VALLEY

GATESHEAD

NE11 0JL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Standard.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Confident telephone manner
Time Keeping

Other requirements

Please ensure you can travel to Team Valley on a daily basis.

About this company

The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people, helping 1000s of individuals to gain employment and start successful careers, or upskill within existing roles.

After this apprenticeship

The successful candidate will be enroled into the Level 3 HR Support apprenticeship to support their development and will have excellent opportunities to progress in their role.

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