Retail Apprenticeship - Luxury Gift Company – Find an apprenticeship

Summary

Ready for an exciting career? Join our friendly team in Loughton, specializing in creating luxury Champagne gifts for corporate and personal occasions. Connect with customers, provide exceptional service, manage stock and ensure customer satisfaction. You will learn a lot working here and develop a range of skills in retail.

Wage: £14,040 a year
Minimum wage rates (opens in new tab)
Training course: Retailer (level 2)
Hours: Monday to Friday, shifts to be confirmed.
30 hours a week
Possible start date: Monday 7 April
Duration: 1 year 2 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Processing our Champagne gift orders
Book courier collections and tracking of our deliveries
Responsible for screening incoming calls
General administration duties (e.g filing, typing correspondence, responding to emails)
Load and edit products onto website & Amazon
Liaising with clients/suppliers

Where you’ll work

Langston Road

Loughton

IG10 3TQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Retailer (level 2)

Equal to GCSE

Course contents

Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.
Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Creative

About this company

We are a UK leading supplier of personalised Champagne specialising in luxury Champagne gifts for corporate and personal occasions. We are a fast-growing company and we love what we do! Our goal is to provide a truly exceptional gifting experience - we strive to make every bottle a work of art! You will learn a lot from working here and develop a range of skills.

https://www.champagneandgifts.co.uk/ (opens in new tab)

After this apprenticeship

Upon completing the apprenticeship, you can anticipate further progression and opportunities within our team. Alternatively future roles within this career include Counter assistant, Customer team member General assistant, Retail assistant, Retail sales advisor or Retailer Sales assistant.

Ask a question

The contact for this apprenticeship is:

THE CHAMPAGNE AND GIFT COMPANY LLP

Sue Wilce

admin@champagneandgifts.co.uk

The reference code for this apprenticeship is VAC1000304639.

Apply now

Closes on Monday 31 March 2025

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Retail Apprenticeship - Luxury Gift Company

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