Apprentice Sales Support

Summary

Thanks to our growing business and ambitious nature, we can provide many ways for you to achieve your career ambitions. We offer roles across all business areas including, asset finance, commercial finance, and vehicle financing, also jobs in operational and support functions such as sales support, compliance, finance, HR, marketing, and IT.

Wage

£15,652 a year

Minimum wage rates (opens in new tab)

£8.60ph x 35 x 52 = £15,652 starting wage, or higher if they are 21 or over Wage will be reviewed after 6 months.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 09:00 - 17:00 (1 HR for Lunch)

35 hours a week

Possible start date

Monday 17 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Carrying out a range of both general office work and more
specific administrative tasks to ensure the efficient running of
the office
Providing administration to other members of staff as and
when required
Taking client calls and providing a high standard of customer
service
Responding to correspondence, telephone calls, e-mails as
required
Updating and maintaining records both computerised and
paper-based to a high level of accuracy
Providing cover for the office during periods of holiday and
absence
Providing an excellent support function to internal colleagues
Working in a range of roles incorporating finance, account
management and administrative duties
Reporting equipment failure and arranging a solution

Where you’ll work

12-14 LUMLEY COURT

DRUM INDUSTRIAL ESTATE

CHESTER LE STREET

DH2 1AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NC GROUP LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Training plan to be agreed in line with the apprenticeship standard. Anglo-Scottish Finance also has a training academy to develop leaders within the business, which could be a future option

More training information

NC Group Ltd. has recently been awarded Outstanding in all areas by Ofsted (inspection January 2025) for their apprenticeship provision, and a large portion of this is the attentiveness to detail for individual employers and apprenticeship programs to suit the needs of the individual and the employer skills gaps
As part of the apprenticeship, NC Group will supply additional added value training deemed necessary to the individual and the employer to further enhance your knowledge, skills, and behaviors
The apprenticeship will be structured with you in mind and will fit within your work time parameters and use real situations to best display your work

Requirements

Desirable qualifications

GCSE in:

English (grade 4-9 or equivalent)
IT (grade 4-9 or equivalent)
Maths (grade 4-9 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Professional telephone manner

Other requirements

The employer is looking for the following desired personal qualities from applicants: an enthusiastic, passionate, self-motivated team player who has excellent communication and customer service skills. Please do not contact Anglo-Scottish Finance to apply for this role this is an out sourced role for the purpose of the apprenticeship.

About this company

Anglo Scottish is an asset Finance broker with a huge portfolio of funders and a wide range of options for your asset and commercial finance needs.

After this apprenticeship

At Anglo-Scottish finance careers can progress in the following areas throughout the business
Asset finance
Commercial finance
Vehicle financing
Compliance
Human resources
Marketing
IT
Leadership

Ask a question

The contact for this apprenticeship is:

NC GROUP LTD

Darren Tate

darren.tate@ncgroupltd.co.uk

01388737121

The reference code for this apprenticeship is VAC1000304637.

Apply now

Closes in 19 days (Friday 14 March at 11:59pm)

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