Apprentice Business Administrator

Summary

This vacancy is for an Apprentice Business Administrator based in Bury. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.

Wage: £13,741 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday 9am- 5pm
35 hours a week
Possible start date: Monday 7 April
Duration: 1 year 4 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include but not be limited to:

Live interaction with internal and external customers
Understanding the core values of the organisation
Inputting clients details and updating client records
Analyse data and make recommendations
Discuss the products and benefits available
Providing updates to our client on the phone and by email
Dealing with customer queries
Supporting team members with general admin tasks

Where you’ll work

78 BRIDGE STREET

RAMSBOTTOM

BURY

BL0 9AG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING 2000 LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

BTEC Level 3 Diploma in Business Administration, QCF
Functional Skills Level 2 maths and English can be obtained on the course if you don't already hold these qualifications

Requirements

Essential qualifications

GCSE in:

English (grade 4 (C))
Maths (grade 4 (C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative

Other requirements

Please do not contact the company directly. Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply as soon as possible if you wish to be considered for this role.

About this company

Munro-Greenhalgh has its roots as far back as 1926. We have been helping people for over 90 years. Even in this new electronic era our values remain the same as they have always have been to try our hardest for our clients. First and foremost you need to understand that we work for you not the Insurers. Our objectives for any client are: Help you identify areas of risk to you and your business. To provide advice on measures that may help you reduce those risks and where appropriate to arrange a suitable Insurance policy (with a reputable insurer) at the best possible price. Finally, and most importantly should an accident or loss occur to be there by your side to ensure that claims are dealt with as efficiently as possible.

https://munro-greenhalgh.co.uk/ (opens in new tab)

After this apprenticeship

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

Morgan Horne

morgan.horne@t2000.co.uk

0125454659

The reference code for this apprenticeship is VAC1000304553.

Apply now

Closes on Friday 28 March 2025

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