Business Administrative Apprentice
J R DYNAMICS LTD
Cramlington, NE23 7FP
Closes in 22 days (Monday 17 March)
Posted on 18 February 2025
Contents
Summary
We are seeking a motivated and reliable Business Administrative Apprentice, to provide comprehensive administrative support to our team. The role involves assisting with a variety of tasks, including maintaining records, managing communications, supporting HR functions, and learning key administrative systems.
- Wage
- £15,704 a year
- Training course
- Business administrator (level 3)
- Hours
-
Cramlington
Hours; 08:45 - 17:15, Monday - Friday.
40 hours a week
- Possible start date
-
Monday 7 April
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Provide general administrative support to all team members, ensuring smooth day-to-day operations
- Organise and maintain files, records and documents
- Respond to incoming and outgoing inquiries via telephone and email in a timely and professional manner
- Maintaining diaries and appointments for senior management team
- Assist with maintaining HR records for all staff, ensuring data is accurate and up to date
- Learn and assist in creating invoices using the company’s accounting system
- Manage and update customer data within CRM systemPerform other administrative duties as required, supporting the overall efficiency of the office
Where you’ll work
1 Innovation Way
Northumberland Business Park
Cramlington
NE23 7FP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TYNE NORTH TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- We will accommodate a day release or provide time for you within the office to complete the work for your apprenticeship
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
About this company
JR Dynamics Ltd are a fast-paced Engineering company based in Cramlington. We have approx 40 members of staff producing many innovative products and services to many industry clients globally.
After this apprenticeship
- Full time employment
Ask a question
The contact for this apprenticeship is:
TYNE NORTH TRAINING LIMITED
The reference code for this apprenticeship is VAC1000304483.
Apply now
Closes in 22 days (Monday 17 March)
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