People Apprentice

Summary

Kickstart your career in insurance with Tokio Marine HCC! Our apprenticeship offers motivated individuals the chance to learn from industry experts. You'll collaborate with teams, support operations, create reports, and gain hands-on experience. Enjoy career growth, an inclusive culture, continuous support, and competitive rewards

Wage: Competitive
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday 9am to 5pm
35 hours a week
Possible start date: Monday 1 September
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Collaborate with different teams to understand various aspects of the insurance business.
• Support day-to-day operations, from data analysis to client interactions.
• Assist with the creation of reports, presentations, and other essential documents.
• Gain exposure to key areas of the business
• Develop the skills and confidence to thrive in a corporate setting.
• Contribute to projects and initiatives that drive innovation and improve processes.
• Gain a qualification and kick-start your career with hands-on experience.

Where you’ll work

The St Botolph Building

138 Houndsditch

London

EC3A 7AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BESPOKE PROFESSIONAL DEVELOPMENT AND TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4+)
Maths (grade 4+)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Team working
Initiative

About this company

Standing still is not an option in the dynamic world of insurance. At Tokio Marine HCC, we are one of the world’s leading specialty insurers. With deep expertise in our chosen lines of business, our unparalleled track record, and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people, and delivering on our commitments are at the core of our customer values. We are committed to growth and providing creative and innovative solutions to our clients.

https://www.tmhcc.com/en/careers (opens in new tab)

Company benefits

TMHCC prides itself in offering competitive salaries and advancement opportunities but also in providing you with rewards that help you to strengthen your financial well-being, assist you with health matters and support your time away from work.

After this apprenticeship

HR Co-Ordinator
Recruitment Co-Ordinator
HR Assistant
Learning & Development Assistant

Ask a question

The contact for this apprenticeship is:

BESPOKE PROFESSIONAL DEVELOPMENT AND TRAINING LIMITED

ukrecruitment@tmhcc.com

The reference code for this apprenticeship is VAC1000304455.

Apply now

Closes on Friday 28 March 2025

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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