Tech Support Engineer Apprentice
CHUBB FIRE & SECURITY LIMITED
Blackburn, BB1 2PR
Closes on Wednesday 30 April 2025
Posted on 17 February 2025
Contents
Summary
Our four-year Level 3 Tech Support Apprenticeship Programme is designed to build a rewarding career in a professional field that offers tremendous long-term opportunities. We will provide you with comprehensive, structured training and work experience that will teach you everything you need to know about being a competent Tech Support Engineer.
- Wage
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£15,059.24 a year
Minimum wage rates (opens in new tab)
Starting Salary in Year 1 is £15,059.24 with an increase in Year 2 to £18,495.89, in Year 3 to £21,479.10 and in Year 4 to £25,283.58
- Training course
- Engineering technician (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm with 30 minutes for lunch.
37 hours 30 minutes a week
- Possible start date
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Monday 1 September
- Duration
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4 years
- Positions available
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2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As a Chubb Apprentice Engineering Technician you will:
- Get off to a great start on a rewarding career in a vibrant and exciting sector that is set to continue to grow and is continuously adopting new innovations as technologies evolve.
- Attend training and gain experience on a wide variety of different methods equipment.
- Attend College as determined by the Company, throughout the Apprenticeship (Block & Day release).
- On Job Training (OJT) as determined by Chubb and his/her Line Manager in accordance with Company requirements.
- Compile a Portfolio of Evidence as a requirement of their progression to support both their academic study and future application for Eng Tech with the IET.
- Complete marked assignments (TMA’s) to an acceptable standard as determined by our selected College/Chubb Systems Apprenticeship Manager.
- Get training on Installation and configuration of security applications on PC-based systems.
- Learn how to set up, configure, and test security outstations and devices.
- Perform software and system modifications as required.
- Provide hands-on and remote support to project and system engineers.
- Liaise effectively with suppliers and clients for seamless project execution.
- Conduct on-site commissioning and support activities in alignment with project and service demands.
- Must be 17yrs or over as you will need to drive as part of your role. We will accept someone learning to drive on the understanding you will have a full driving licence by the end of your 2nd year.
Where you’ll work
Shadsworth Road
Blackburn
BB1 2PR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NELSON AND COLNE COLLEGE
Your training course
Engineering technician (level 3)
Equal to A level
Course contents
Your training plan
- While on this apprenticeship, you will work towards a Level 3 Tech Support Engineering Technician apprenticeship based in England.
- The training will consist of week-long modules covering theory and practical classroom training, manufacturer systems training, and real-world experience shadowing Chubb engineers in the field.
- Be prepared to attend local college on day-release or stay away as required on weekly block-release residential training, as delivered by our Apprenticeship training partners.
Requirements
Essential qualifications
GCSE in:
- Any (grade 5)
- Any Other Subject (grade 5)
- English (grade 5)
- Maths (grade 6)
- Science (grade 6)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Other requirements
• Must be 17yrs+ • A reasonable level of physical fitness is required, this is an active role. • You will need to be able to work at heights from time to time (following suitable training). • You will need to have a full driver’s licence by the end of your 2nd year. • Some flexibility on start and finish times, this isn’t your normal 9 to 5 role.
About this company
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees work from 250 branches in 20 countries to make the world a safer place. You will find our solutions covering over 1.3 million customer sites.
After this apprenticeship
Complete the programme and you will join our Head Office team as a fully qualified Tech Support Engineer. Here your training will continue, with close support from our early careers team.
Ask a question
The contact for this apprenticeship is:
NELSON AND COLNE COLLEGE
The reference code for this apprenticeship is VAC1000304345.
Apply now
Closes on Wednesday 30 April 2025
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
We run a multi-stage assessment process designed to highlight your relevant skills, qualities and you don't need any prior experience.