Apprentice Field Coordinator - 14178 – Find an apprenticeship

Summary

Field Connect in Blackburn are recruiting for an Apprentice Field Coordinator. The successful candidate will work towards completing a Level 3 Business Administrator apprenticeship over the duration of 18-months.

Wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday 9am - 5pm, 2x 15-minute breaks & 30-minute lunch
37 hours 30 minutes a week
Possible start date: Saturday 24 May
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Inputting data on to the system
Communicating with clients, customers and agents
Monitoring and accepting telephone call
Quality control checks of completed instructions, providing feedback to agents and clients
Ensure all systems are up to date
General admin duties

Where you’ll work

Business Centre

Davyfield Road

Blackburn

Lancashire

BB1 2QY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LANCS. TRAINING GROUP CIC

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator
Functional skills
Work-based learning

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Team working
Responsible

About this company

FieldConnect is a UK-wide field services operation based in Blackburn, Lancashire who are dedicated to connecting clients with their customers. We operate across a wide range of sectors including financial, legal, property and utilities using our current network of 150+ field agents who work out on the road. Established in 2018, FieldConnect quickly made an impact on the field services industry, and we have ambitious plans for further growth. If you would like to join an ambitious, forward thinking, and creative team, we would like to hear from you.

After this apprenticeship

Progression onto full-time employment.

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP CIC

recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC1000304268.

Apply now

Closes on Saturday 17 May 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.

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Apprentice Field Coordinator - 14178

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