Homeownership Accounts Apprentice

Summary

If you're someone who has a passion for working with figures, who’s data-driven and has a keen eye for detail, this role could be for you! You’ll work with our Homeownership Team. who'll share their knowledge and expertise with a focus on accounts. You’ll be working towards completing an AAT Level 2 Certificate in Accounting.

Wage

£13,995 a year

Minimum wage rates (opens in new tab)

Salary will progress in line with NMW in year 2. You can claim back for prescriptions, eye tests, make the most of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.

Training course

Accounts or finance assistant (level 2)

Hours

Monday- Friday - 7 hours per day, start and finish times to be confirmed

35 hours a week

Possible start date

Monday 8 September

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You’ll learn to manage and respond to day-to-day queries of all things homeownership and build up to becoming the go to person for our customers and colleagues about their service charge accounts and rent setting.

As part of the team, you’ll be helping our Homeownership Account Expert set, track, and balance the yearly service charge budget for our homeownership schemes. Working closely with the team, you’ll make sure budgets are spot-on and customers understand their charges, all while hitting targets and deadlines along the way.

In addition, you’ll also help keep our customer, property, and case records accurate, supporting the team by ensuring all data is well-organised and processed correctly.

Here’s what else you’ll be getting up to:

Creating and maintaining accurate customer records
Reviewing and calculating Homeownership service charges, ground rent and shared ownership rent
Supporting our Homeownership Property Experts to resolve rent and service charge queries for customers
Building great relationships with our teams within Yorkshire Housing - from our Customer Experience Team colleagues to our Income Officers
From time to time, you’ll be speaking with our customers, so you’ll need to be able to explain the numbers in a way that’s easy for them to understand
But that's not all - you’ll be mentored by our Homeownership Account Expert who will support you every step of the way on your journey with us. It’s your chance to learn, grow, and be part of something exciting!

Where you’ll work

West Yorkshire

LS10 1FB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

KAPLAN FINANCIAL LIMITED

Your training course

Accounts or finance assistant (level 2)

Equal to GCSE

Course contents

Record transactional data.
Use the organisation’s standard tools and processes to examine data to identify transactional issues such as, reconciliations and inconsistencies between invoices.
Recognise and rectify routine errors, escalating as necessary.
Plan and review accounting and finance tasks.
Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.
Record transactional data.
Use the organisation’s standard tools and processes to examine data to identify transactional issues such as, reconciliations and inconsistencies between invoices.
Recognise and rectify routine errors, escalating as necessary.
Plan and review accounting and finance tasks.
Communicate with stakeholders to deliver accurate and timely results, avoiding jargon, using language tailored to the audience and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
Use finance and accounting software packages to accurately input and manage data to contribute to routine accounting tasks.
Handle data and digital technology in line with cyber and data security requirements, using data securely and safely, including backing up data.

Your training plan

At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.

As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As a Homeownership Account Apprentice, you’ll play a key role in making this happen.

Requirements

Essential qualifications

GCSE in:

4 subjects including English and Maths (grade Level 4 (C) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Analytical skills
Work experience similar role
Driven and self-motivated
Can manage own workload
Methodical approach to work
A passion to learn and apply
Strong communication skills
Excellent teamwork skills

Other requirements

At YH, we’re actively building a work environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.

About this company

At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door. As we continue to develop new homes and our customer base expands, it’s more important than ever that we look towards our future talent and ensure we have the best people in place to provide excellent support to our customers. As a Homeownership Account Apprentice you’ll play a key role in making this happen.

https://www.yorkshirehousing.co.uk/ (opens in new tab)

After this apprenticeship

At the end of your apprenticeship, we’ll strive to work together to support you into a progression role.

Ask a question

The contact for this apprenticeship is:

KAPLAN FINANCIAL LIMITED

recruitment@yorkshirehousing.co.uk

The reference code for this apprenticeship is VAC1000304174.

Apply now

Closes in 21 days (Sunday 16 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please follow the online application steps and submit a CV stating qualifications / predicted grades, working/volunteer experience and any personal info. Please answer the required questions in detail. For more information about our apprenticeships, please visit the Yorkshire Housing website. Interviews /Assessment will take place April, May or June.

Cookies on Find an apprenticeship

Contents