Lead Engineer Maintenance Technician Apprenticeship

BT GROUP PLC

Bedford, MK40 1BA

Closes in 12 days (Friday 7 March)

Posted on 14 February 2025


Summary

We're looking for a motivated apprentice to join our Power & Cooling Engineering team, playing a vital role in keeping BT's networks running 24/7, 365 days a year. We're looking for practical, hands-on people who are curious about how things work and love solving problems.

Training course
Lead engineering maintenance technician (level 4)
Hours
Mon- Fri This is not a desk job - you'll be out in the field, travelling in a company van (which we provide,) working with experienced engineers to maintain and test our power infrastructure across the UK.

37 hours 30 minutes a week

Possible start date

Monday 8 September

Duration

3 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You might be the type of person who

  • Enjoys taking things apart and putting them back together- whether it's a bike, a radio, or even a go-kart.
  • Has an interest in engineering, mechanics, or electronics and loves figuring out how systems work.
  • Likes working with tools, helping with DIY projects, or fixing things around the house.
  • Enjoys building models, coding, or experimenting with technology.
  • Loves getting stuck into real-world, practical challenges rather than just learning from books.

If any of this sounds like you, this could be the perfect role to turn your skills and interests into a career!

What you'll be doing:

  • Learning how to install, maintain and repair key power and cooling systems.
  • Working on low and high voltage systems, alarms, exchange generators, emergency lighting, cooling, and power back supply. 
  • Supporting experienced engineers to keep BT's network up and running - ensuring the UK stays connected. 
  • Travelling to different sites to keep our critical infrastructure in top condition.

Where you’ll work

Old Telephone Exchange

Harpur Street

Bedford

MK40 1BA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STOKE ON TRENT COLLEGE

Your training course

Lead engineering maintenance technician (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Comply with health and safety regulations and procedures. Apply safe systems of work.
  • Comply with environmental and sustainability regulations and procedures when using resources. Segregate resources for re-use, recycling and disposal applying sustainability principles.
  • Follow manufacturers’ instructions and standard maintenance procedures.
  • Identify and document risks and hazards in the workplace. Advise on and apply control measures.
  • Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
  • Plan and schedule tasks, projects or resources in the workplace.
  • Manage tasks, projects or resources in the workplace.
  • Evaluate tasks, projects or resources in the workplace.
  • Communicate with colleagues and stakeholders verbally.
  • Communicate in writing.
  • Negotiate with colleagues or stakeholders. For example, to access equipment or arrange system outage.
  • Identify potential conflicts and apply resolution strategies.
  • Identify training needs of team members in the workplace.
  • Provide technical leadership for maintenance practices and techniques.
  • Provide technical leadership for repair practices and techniques.
  • Provide technical leadership for fault finding techniques and practices.
  • Identify problems and apply methods to identify causes and solutions. Escalate issues or concerns.
  • Comply with engineering standards and regulations. For example, ISO9001.
  • Interpret and use information from engineering data sources to apply changes.
  • Lead on continuous improvement projects. Apply continuous improvement techniques. Devise suggestions for improvement.
  • Manage technical handover of completed repair or maintenance activity.
  • Use information technology. For example, for document creation, communication, and information management in line with breakdown, repair and maintenance activities. Comply with GDPR.
  • Comply with health and safety regulations and procedures. Apply safe systems of work.
  • Comply with environmental and sustainability regulations and procedures when using resources. Segregate resources for re-use, recycling and disposal applying sustainability principles.
  • Follow manufacturers’ instructions and standard maintenance procedures.
  • Identify and document risks and hazards in the workplace. Advise on and apply control measures.
  • Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
  • Plan and schedule tasks, projects or resources in the workplace.
  • Manage tasks, projects or resources in the workplace.
  • Evaluate tasks, projects or resources in the workplace.
  • Communicate with colleagues and stakeholders verbally.
  • Communicate in writing.
  • Negotiate with colleagues or stakeholders. For example, to access equipment or arrange system outage.
  • Identify potential conflicts and apply resolution strategies.
  • Identify training needs of team members in the workplace.
  • Provide technical leadership for maintenance practices and techniques.
  • Provide technical leadership for repair practices and techniques.
  • Provide technical leadership for fault finding techniques and practices.
  • Identify problems and apply methods to identify causes and solutions. Escalate issues or concerns.
  • Comply with engineering standards and regulations. For example, ISO9001.
  • Interpret and use information from engineering data sources to apply changes.
  • Lead on continuous improvement projects. Apply continuous improvement techniques. Devise suggestions for improvement.
  • Manage technical handover of completed repair or maintenance activity.
  • Use information technology. For example, for document creation, communication, and information management in line with breakdown, repair and maintenance activities. Comply with GDPR.

Your training plan

  • As a Lead Engineering Maintenance Technician, you'll study for a Level 4 apprenticeship with Stoke College. 
  • You'll be required to attend the College on a block release, Monday lunchtime to Friday lunchtime.
  • There will be approximately 10 blocks per year.

More training information

  • 20% of your working hours will be dedicated to studying.

Requirements

Essential qualifications

GCSE in:

  • Any (grade C or above (grade 4 -9)
  • Any (grade C or above (grade 4 -9)
  • Any (grade C or above (grade 4 -9)
  • English (grade C or above (grade 4 -9)
  • Maths (grade B (6 or above)

A Level in:

  • Any (grade C or above)
  • Any (grade C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Problem solving skills
  • Team working
  • Practical
  • Willingness to learn

Other requirements

A full manual driving licence is required (as you'll be driving a company van.)

About this company

You’re not just looking for a career, you’re looking to make a difference. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. And we use the power of technology to help solve big challenges, like climate change and cyber security. From day one, you’ll have a voice at BT Group. You’ll get stuck in to tough challenges, pitching ideas and making things happen. You won’t be alone though: we’ll be there with help and support through you’re learning and development. You’ll make great friends, discover new talents, and feel part of something exhilarating. This is your chance to make a real difference to the world. Grab it.

https://jobs.bt.com/content/Apprenticeships---BT-Group/ (opens in new tab)

Company benefits

https://jobs.bt.com/content/Rewards/

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • On completion of your apprenticeship, you will become a qualified maintenance field engineer, working alongside established colleagues in your respective geographic patches. 
  • There are further opportunities to develop your knowledge and skills and over time progress to an Advanced Electrical Mechanical Engineer, working with other technologies such as refrigeration cooling, pressurisation and high voltage activities. 
  • Alternatively, there are other roles with specialism in power, policy and support. 

Ask a question

The contact for this apprenticeship is:

STOKE ON TRENT COLLEGE

The reference code for this apprenticeship is VAC1000304034.

Apply now

Closes in 12 days (Friday 7 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.