Business Administration Apprentice - Calverton Dental Practice
Calverton Dental Practice
NOTTINGHAM, NG14 6FP
Closes in 10 days (Wednesday 5 March at 11:59pm)
Posted on 19 February 2025
Contents
Summary
Calverton Dental Practice is looking for a friendly and welcoming Business Administration Apprentice to join their practice. Within this role you will gain key skills including planning, organising, record keeping and quality control within a busy dental practice.
- Wage
- £11,648 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Wednesday 8:00 - 5:00 with 1 hour lunch
Thursday 8:00 - 3:00 with 1 hour lunch
Friday 9:00 - 3:00 with 2 hour lunch
35 hours a week
- Possible start date
-
Wednesday 12 March
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.
Day-to-day duties will include:
- Welcoming patients in a friendly and professional manner – reception is the first point of contact
- Manage practice diary, administering appointment details
- Taking payments, correct balancing of patient accounts
- Answer email enquiries in a professional and timely manner
- Use of Microsoft packages such as Excel and Word (or equivalent)
- Accurate and efficient data inputting – including financial forecasting and patient planning
- Produce accurate records and documents including emails, invoicing and KPIs
- Prioritising tasks and completing in a timely manner
- Supporting team members to complete tasks from all departments within the business
- Talking to dental laboratories/other suppliers to ensure the smooth running of the practice
- Manage priorities and tasks
Where you’ll work
15 ST. WILFRIDS SQUARE
CALVERTON
NOTTINGHAM
NG14 6FP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NOTTINGHAM COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Logical
- Initiative
- Time Management
About this company
We are a small village dental practice based in Calverton. We enjoy the benefits of a working in a small team and have had experience of having apprentices previously. The practice principal is heavily involved with postgraduate training and has a teaching qualification. As a team we aim to create an environment for you to thrive and develop not just as an apprentice but as an individual too.
After this apprenticeship
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship if there is capacity.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC1000303922.
Apply now
Closes in 10 days (Wednesday 5 March at 11:59pm)
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