Online Marketplace Apprentice

Summary

The Marketplace Apprentice is responsible for managing and coordinating tasks related to our Amazon and eBay stores. This includes creating sales reports, FBA shipments, export shipments, product images, and stock investigations. This role requires a keen eye for detail, strong organisational skills, and proficiency in MS Excel.

Wage: £15,704 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday - 08:30-17:00
40 hours a week
Possible start date: Monday 1 September
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Apprentice work: 1. Sales Reports (USA & AUS) - Generate Avalara sales reports for the USA and Australia 2. FBA Shipments (UK) Replenishment Shipments - Update Sellware FBA status, Create shipping plans, Book UPS shipments, 3. New Product Shipments - Update Sellware FBA status, Create shipping plans, Request product weight and dimensions from the distribution centre and update, NS & Amazon fields, Book UPS shipments 3. Export Shipments Administration - Coordinate Amazon and customs-related documentation for export shipments 4. Product Image Management - Locate and download product images from SharePoint and upload them to the NS File Cabinet 5. FBA Stock Management - Investigate missing FBA stock, Generate and review the FBA Available Stock Report, Download the FBA Fee Preview report 6. Sales Order & Customer Service Adjustments - Adjust NS sales order and customer service figures. . The ideal candidate will ensure efficient operation of marketplace processes, keeping reports accurate and up-to-date, while effectively managing communication with external partners and internal departments.

Where you’ll work

Acorn Business Park

Ling Road

Poole

BH12 4NZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOURNEMOUTH AND POOLE COLLEGE, THE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Dependant on the college requirement.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4 orabove)
Maths (grade 4 orabove)

Desirable qualifications

BTEC or equivalent in:

in a Science and / or Engineering (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Logical
Number skills
Organisation skills
Patience
Presentation skills
Problem solving skills
Team working

Other requirements

You will also be required to apply for and attend an academic interview at Bournemouth and Poole College. https://www.thecollege.co.uk/courses/business-administration-apprenticeship-level-3

About this company

Koin Limited is an ecommerce company that builds and acquires brands, selling products globally and working with worldwide licensors to create innovative and exciting products.

After this apprenticeship

Progression to Full Time employment

Ask a question

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