Apprentice Office Assistant - Level 3 Business Administration – Find an apprenticeship

Summary

To provide a comprehensive administration support to the management team and administration staff at Whitstable Medical Practice, ensuring company processes run smoothly. Duties include photocopying, scanning, recording and inputting data on computer/intranet, scanning of medical documentation and data entry of patient information.

Wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8:30am - 4:00pm, Monday - Thursday, 8:30am - 3:30pm Friday. 30-minute paid lunch break.
37 hours a week
Possible start date: Monday 10 March
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include:

Photocopying, scanning, recording and inputting data on computer/intranet
Setting up conference room/other meeting rooms appropriately prior to meetings
Scanning of medical documentation and data entry of patient information
Activity reporting and data entry
Folding and franking letters
General administration duties
Additional clinical services reception duties as required
Running and acting on referral searches
Monitoring and acting on patient recall diary
Be familiar with Whitstable Medical Practice protocols and take part in their regular updating
Other duties as per senior management/partners & HR department instructions as dictated by changes in the nature of the Whitstable Medical Practice

Where you’ll work

BOORMAN WAY

WHITSTABLE

CT5 3SE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ABM TRAINING (UK) LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

Each apprenticeship with ABM Training comprises expert led ‘CPD style’ workshops, interactive online virtual classrooms forum theatre 1-2-1 coaching and e-learning
You may also be required to work towards Level 2 Functional Skills if not already obtained
Regular work-based assessments/observations carried out by ABM training tutor assessor, to determine competency and meet with Awarding Body standards

For more information, please see here:

https://www.flipsnack.com/Abmtraining/abm-business-administration-apprenticeship/full-view.htm

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 9-4)
Maths (grade 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working
Enthusiastic
Reliable
Flexible
Willingness to learn
Able to prioritise

Other requirements

Potential for full time employment for the right candidate. Many employers retain apprentices in full/part time positions. The qualifications you gain can also help you to get into higher education or other employment. Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies. Once the apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.

About this company

Whitstable Medical Practice is a forward thinking GP Practice based across 3 sites in Whitstable. There are 21 equity partners and 6 salaried GPs looking after over 40,000 patients. We pride ourselves on our innovative approach to Primary Care. We are founder members of an NHS New Models of Care Vanguard and a training practice. We run various AQP contracts including cataract surgery, ultrasound, dermatology, physical therapies and audiology together with further community contracts, a day surgery suite and an Urgent Treatment Centre with digital x-ray.

https://www.whitstablemedicalpractice.co.uk (opens in new tab)

After this apprenticeship

The qualifications you gain can also help you to get into higher education or other employment
Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
Once the apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers

Ask a question

The contact for this apprenticeship is:

ABM TRAINING (UK) LTD

Kathryn Pullen

kathryn@abmtraining.co.uk

07534305219

The reference code for this apprenticeship is VAC1000303860.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

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Apprentice Office Assistant - Level 3 Business Administration

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