Apprentice Business Administrator

Summary

As a Business Administration apprentice at Guardian Environmental, you’ll be the cornerstone of our service team. You’ll play a pivotal role in delivering exceptional service to our customers while acquiring a diverse set of skills to become an invaluable, proactive team member.

Wage: £16,640 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday with 30 minutes for lunch 8.30- 4.30
40 hours a week
Possible start date: Monday 17 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be required to work closely with admin team colleagues to ensure our clients receive an exceptional customer journey. You will be encouraged to foster an inclusive & welcoming environment for jobs being processed as quickly as possible for clients.

Key responsibilities:

Provide support on a variety of administrative tasks
Ensure all IT related administration is up to date and accurate
Write letters or emails, create proposals, perform financial processes, and record and analyse data
Providing support on any projects that are required
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Makes recommendations for improvements and presents solutions to management
You will be required to draft correspondence, write reports and able to review others' work
Maintains records and files, and handles confidential information in compliance with the organisation's procedures
You will be required to coach others in the processes required to complete these tasks
Exercises proactivity and good judgement
Makes effective decisions based on sound reasoning and can deal with challenges in a mature way
Seeks advice from more experienced team members when appropriate
Bringing in new ideas & innovations to the team, to help with processes & procedures
Liaising with contractors to ensure documentation is accurate and up to date
Keeping contract information up to date

The ideal candidate will be:

Able to stay calm under pressure
An effective communicator with skills to talk to external & internal customers, telephone skills are beneficial
Able to take pride in their work and put customers at the forefront of their agenda
Able to work as part of a team environment
Able to build effective working relationships across the business

Where you’ll work

Guardian Environmental, 117 Clophill Road, Maulden

Bedford

MK45 2AE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MILTON KEYNES COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training with Milton Keynes College
Ongoing training, support and development with the employer
Business Administrator Level 3

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Organisation skills
Attention to detail

About this company

For over thirty years Guardian Environmental have been providing commercial services for clients. We provide air con, heating & plumbing, electrical and facilities maintenance. We work with a variety of clients ranging from student accommodation, to warehouses, offices, care homes and car showrooms. Anything we don’t provide in house we work closely with subcontractors to provide services such as water hygiene testing- roller shutter doors and fire alarms.

After this apprenticeship

On successful completion of your apprenticeship, you will be offered a full-time position with the option to develop your career with Guardian Environmental Services Ltd.

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

The reference code for this apprenticeship is VAC1000303788.

Apply now

Closes in 12 days (Friday 7 March)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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