Business Admin Apprentice

Summary

You will play a crucial role in supporting our administrative and marketing efforts to ensure the smooth running of our operations and enhance our service outreach. This position combines formal training with hands-on experience, equipping you with skills essential for a successful career in business administration within the healthcare sector.

Wage

£9,984 a year

Minimum wage rates (opens in new tab)

Competitive apprentice salary with progression opportunities.

Training course

Business administrator (level 3)

Hours

Monday to Friday, working hours TBC

30 hours a week

Possible start date

Monday 10 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assisting with day-to-day administrative tasks, including but not limited to data entry, file management, and scheduling
Supporting the creation and publication of marketing materials, such as leaflets, to promote our services to the community
Engaging with clients and stakeholders via phone and email, providing information and assistance
Participating in the planning and execution of events and promotional activities
Contributing to project management activities, ensuring timely delivery of initiatives
Collaborating with team members across the company to support overall business objectives

Where you’ll work

UNIT 10-11

THE OLD GLOVE FA

BRISTOL ROAD

SHERBORNE

DT9 4HP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

YEOVIL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of the Level 3 Business Admin Apprenticeship, you will be required to attend Monthly Virtual Masterclasses through Yeovil College for your training.

Requirements

Essential qualifications

GCSE in:

English (grade 9 – 4 / A* - C)
Maths (grade 9 – 4 / A* - C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

Other requirements

No prior experience is necessary, but a keen interest in business administration and the healthcare sector is essential. This role will give you the chance to make a significant impact in the lives of individuals requiring care, while developing a rewarding career.

About this company

Silverstars Care provides domiciliary care services, which include live-in care, dementia care, Alzheimer's care, mental health care, and specialised support for individuals with disabilities and the elderly. Their focus is to provide professional, punctual, and confident care, underpinned by fairness and heartfelt compassion.

https://www.silverstarscare.com/ (opens in new tab)

Company benefits

A supportive and engaging work environment with a strong ethos of care for clients and each other.

After this apprenticeship

On completion of the Business Admin Level 3 apprenticeship at Silverstars Care, you will have the opportunity for further development and qualifications in business admin within the healthcare industry.

Ask a question

The contact for this apprenticeship is:

YEOVIL COLLEGE

Gabrielle Cobner

studentrecruitment@yeovil.ac.uk

01935845380

The reference code for this apprenticeship is VAC1000303781.

Apply now

Closes in 10 days (Wednesday 5 March at 11:59pm)

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