Apprentice People Services Administrator

Summary

Our apprentices are the future of our business. On our 21-month apprenticeship programme you will learn the skills to become a successful People Services Administrator. There could not be a more exciting time to join us and following successful completion of your apprenticeship you will be offered a permanent role.

Wage

£17,343 a year

Minimum wage rates (opens in new tab)

Starting salary of £17343 rising incrementally annually.

Training course

HR support (level 3)

Hours

In agreement with manager, but will be Monday - Friday between the hours of 07:00 and 17:00 e.g. 08:00 to 16:30.

37 hours 30 minutes a week

Possible start date

Monday 8 September

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Throughout the apprenticeship, you’ll work at our Support Office with the People Shared Services Team, where you will learn to:

Work effectively as one of the team providing first line support to over 4000 colleagues across the UK and Ireland
Deal with a wealth of HR queries via telephone and email
Support new starters during pre and onboarding processes, ensuring all required documentation is accurate and legally compliant
Effectively create, maintain and update personnel records
Issue contracts of employment and offer documentation
Draft HR letters and support with HR-related administration
Support with employee relations cases
Understand all areas of a large People Services Team & all aspects of general HR, working on projects when required to provide support across the team
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment

Where you’ll work

102 Dalton Avenue

Birchwood Park

CHESHIRE

WA3 6YE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BESPOKE PROFESSIONAL DEVELOPMENT AND TRAINING LIMITED

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

You will complete a level 3 HR Support Apprenticeship Standard, with CIPD accreditation. This programme will be delivered using a combination of:

Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry recognised training leading to an apprenticeship qualification.
You will attend training workshops both online and in person. These will take place within the workplace and at other training locations

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Enthusiasm
Motivation to learn new skills

Other requirements

Due to the volume of applications, we do reserve the right to close the vacancy early.

About this company

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

https://www.sunbeltrentals.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry
The size and scope of Sunbelt Rentals affords a wealth of opportunity for future progression. We are increasingly investing in developing the skills of our apprentices, with additional wide-ranging training opportunities built into the programme, and the development of possible higher-level qualifications and career pathways post-graduation

Ask a question

The contact for this apprenticeship is:

BESPOKE PROFESSIONAL DEVELOPMENT AND TRAINING LIMITED

careers@sunbeltrentals.co.uk

The reference code for this apprenticeship is VAC1000303733.

Apply now

Closes in 4 days (Thursday 27 February)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Complete the application You will be asked some additional screening questions which will need to be completed before progressing to the next stage of the process Your application will be reviewed by our Recruitment Team and you may be invited to complete a video interview If successful at video interview, you will then be invited to one of our online assessment centres. Your application will be passed to the hiring manager who will arrange an interview with you at the centre/depot.

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