Apprentice Field Service Engineer

Summary

You will join our Field-based Engineering team of approximately 200 Engineers and be ultimately responsible for installing, repairing & maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK initially focusing on sites within the North West and surrounding area.

Wage

£15,000 a year

Minimum wage rates (opens in new tab)

There will also be annual generous performance based pay increases throughout the Apprenticeship. In year 2, you will be provided a van for business use for the remainder of your apprenticeship.

Training course

Engineering manufacturing technician (level 4)

Hours

Monday - Friday (Exact shifts to be confirmed). Total hours per week: 36.25

36 hours 15 minutes a week

Possible start date

Monday 11 August

Duration

3 years 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Siemens Healthineers is one of the world’s largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics and medical information technology. We have an exciting opportunity for enthusiastic and aspiring individuals to join our Field Service Engineer Apprenticeship based in the North West area of England, beginning in August 2024.

This engineering apprenticeship will involve dedicated training on your journey to becoming a skilled Field Service Engineer in the healthcare industry and offers a favourable apprenticeship salary and benefits.

In this Field Service Engineer Apprenticeship role, you will join our field-based engineering team of approximately 200 engineers and be ultimately responsible for installing, repairing, and maintaining our medical systems. You will provide vital technical service support to our customers and work at hospital sites throughout the UK, initially focusing on customer sites within the North West and surrounding area.

Duties include but are not limited to:

Develop an understanding of relevant industry health and safety standards, regulations, and environmental and regulatory requirements
Maintenance and operational practices, processes and procedures cover a range of plant and equipment
Locate, and rectify faults in plant and equipment
Communicate with and provide information to stakeholders in line with personal roles and responsibilities
Read, understand and interpret information and work in compliance with technical specifications and supporting documentation
Inspect and maintain appropriate plant and equipment to meet operational requirements
Assess and test the performance and condition of plant and equipment
Communicate, handover and confirm that the appropriate engineering process has been completed to specification
Position, assemble, install and dismantle electrical plant and equipment, which may include motors, switchgear, cables and conductors, to agreed specifications
Diagnose and determine the cause of faults in electrical plant and equipment
Replace, repair or remove components in the electrical plant and equipment and ensure its return to operational condition

You can also expect the following:

Travel to sites across the North West of England
Attend other Siemens manufacturing sites across the country on temporary short-term assignments
Visit the Siemens Healthineers Customer Care Centre in Camberley, Surrey
Travel abroad to the Siemens Training Centres in Germany and the US as required

If the idea of this apprenticeship appeals to you and you are looking to earn while you learn with a Top 100 UK Apprenticeship employer, please apply today!

Where you’ll work

Park Lane

Macclesfield

SK11 8LF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Engineering manufacturing technician (level 4)

Equal to higher national certificate (HNC)

Course contents

Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules, drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
Apply documentation control processes and procedures such as format, location, access, authorisation.
Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.
Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules, drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
Apply documentation control processes and procedures such as format, location, access, authorisation.
Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.

Your training plan

Level 4 Engineering Manufacturing Technician (HNC) Apprenticeship Standard:

Practical Skills Training to be delivered at Macclesfield College
BTEC Level 3 Diploma to be studied at College on a day-release basis over the first 2 years of the programme - if level 3 not already achieved.
If Level 3 already achieved, will work towards achieving Level 4 Engineering HNC.
Portfolio of competence-based evidence to meet the Knowledge, Skills and Behaviours criteria as outlined in the Standard
End Point Assessment
Level 2 Functional Skills in maths and English (if required)

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 5)
Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working
Initiative
Patience

Other requirements

For this role you will require a full driving licence to proceed in your role in the business as you will be travelling to various sites. We will provide a £500 fund to cover driving lessons, theory test and practical test fees if you do not yet have your driving license. The expectation will be a full licence pass within the first 9 months.

About this company

Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.

https://www.siemens-healthineers.com/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion of the apprenticeship, you will have the opportunity to apply for a full-time position at Siemens Healthineers as a Customer Service Engineer with the opportunity of further education and product training.

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

The reference code for this apprenticeship is VAC1000303711.

Apply now

Closes in 15 days (Sunday 9 March)

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Company’s application instructions

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