Operations Transport Apprentice
A.W.LUMB & CO.LIMITED
Tamworth, B77 4DS
Closes in 12 days (Friday 7 March at 11:59pm)
Posted on 13 February 2025
Contents
Summary
This is a fantastic opportunity to gain hands-on experience in the transport and logistics sector while working towards a nationally recognised qualification. You will support the day-to-day operations of our transport department, ensuring the efficient movement of goods and contributing to our commitment to excellent customer service.
- Wage
- £14,722.50 to £23,809.50 a year
- Training course
- Traffic operator (level 2)
- Hours
-
8.30am - 5pm Monday - Friday
37 hours 30 minutes a week
- Possible start date
-
Tuesday 1 April
- Duration
-
1 year 1 month
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Support the planning and scheduling of deliveries and collections to meet customer and business needs
- Communicate with drivers to provide instructions and resolve issues as they arise
- Ensure all transport activities adhere to legal requirements and company policies, including health and safety standards
- Maintain accurate records of driver hours, vehicle checks, and deliveries
- Liaise with customers regarding delivery times and requirements
- Handle inquiries and provide updates on the status of shipments
- Monitor fleet performance and escalate issues such as delays or vehicle breakdowns
- Assist in the maintenance of the transport management system
- Participate in on-the-job training and shadow experienced team members
- Complete assignments and coursework as required for the apprenticeship program
Where you’ll work
Sandy Way
Amington Industrial Estate
Tamworth
B77 4DS
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
THE NATIONAL LOGISTICS ACADEMY LTD
Your training course
Traffic operator (level 2)
Equal to GCSE
Course contents
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
- Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
- Comply with health and safety when working.
- Follow company policy, processes and standard operating procedures.
- Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
- Plan multiple drop routes and jobs.
- Inputting customer jobs for collection and delivery.
- Track job progress.
- Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
- Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
- Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
- Optimises routes, vehicle type and loading.
- Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
- Arrange the maintenance and inspection of the vehicle.
- Use technology, and systems. General data protection regulation (GDPR). Cyber security.
- Use the traffic management system or other relevant systems, to add, and update customer job requirements.
- Conduct a briefing or debriefing session with colleagues.
- Communicate in writing with others for example, internal and external customers, colleagues, and managers.
- Communicate with others verbally for example, internal and external customers, colleagues, and managers.
- Manage customer queries and complaints.
- Apply the company’s service standards for internal and external customer services.
- Escalate issues, for example, driver infringements and non-operational procedures.
- Apply team working and wellbeing principles.
- Apply equity, diversity, and inclusion principles in the workplace.
- Carry out and record learning and development activities.
Your training plan
Traffic Operator Level 2.
The training is delivered virtually and will be given on site.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
Other requirements
An understanding of basic transport or logistics principles is desirable.
About this company
A W Lumb & Co. Ltd is a subsidiary of Lords Group Trading, who operate as a specialist distributor of building, plumbing, heating and DIY goods across several Brands. The Group principally sells to local tradesmen, small to medium-sized construction companies and retails directly to the general public.
After this apprenticeship
Potential for full-time employment upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
A.W.LUMB & CO.LIMITED
Heather McMeckan
heather.mcmeckan@lordsbm.co.uk
The reference code for this apprenticeship is VAC1000303708.
Apply now
Closes in 12 days (Friday 7 March at 11:59pm)
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