Apprentice Business Administrator - Social Media Department

WOODROW MERCER ASSOCIATES LLP

55 Colmore Row, B3 2AA

Closes in 3 days (Wednesday 26 February)

Posted on 12 February 2025


Summary

We’re looking for an energetic, tech-savvy apprentice to help us expand our reach across thousands of Facebook groups. If you’re curious about online marketing, love social media, and enjoy a bit of detective work to find the best engagement strategies along with a host of admin responsibilities, this could be the perfect role for you!

Training course
Business administrator (level 3)
Hours
9:00AM to 5:00PM - Monday to Friday

40 hours a week

Possible start date

Monday 3 March

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As our Apprentice Administrator / Social Media Growth Specialist, you’ll be the mastermind behind engaging with online communities, driving awareness, and making sure our brand gets seen by the right people. Here’s what your daily work will look like:

  • Finding and joining the best Facebook community groups (from local buy & sell pages to neighbourhood hubs).
  • Posting engaging content that gets people talking—we’re not just about dropping links, we want real discussions!
  • Tracking engagement and success using our custom-built tracking sheets.
  • Testing different posts, headlines, and engagement strategies to find what works best.
  • Learning digital marketing tricks that will help you grow your career in social media.
  • Answering phone calls and providing excellent customer service.
  • Data entry and keeping everything up to date.

Where you’ll work

WeWork

55 Colmore Row

B3 2AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Teaching and learning the skills, knowledge and behaviours within Business Administration.

Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date. 

Requirements

Essential qualifications

GCSE or equivalent in:

  • Math (grade 4)
  • English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Administrative skills
  • Analytical skills
  • Attention to detail
  • Communication skills
  • Creative
  • Customer care skills
  • Initiative
  • IT skills
  • Logical
  • Organisation skills
  • Problem solving skills
  • Team working

About this company

Our consultants dedicate their time on a daily basis giving the best possible service to both client and candidates. Over the last 8 years Possibl have offered a number of recruitment services across Permanent, Contract, Retained Searches and IR35 Solutions.

After this apprenticeship

  • Long-term career development

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000303461.

Apply now

Closes in 3 days (Wednesday 26 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please click on the link below to apply