Apprentice Coordinator

Summary

Our apprentices are the future of our business. On our 21-month apprenticeship programme you will learn the skills to become a successful Business Administrator. There could not be a more exciting time to join us and following successful completion of your apprenticeship you will be offered a permanent role.

Wage

£17,343 a year

Minimum wage rates (opens in new tab)

Starting salary of £17343 rising incrementally annually.

Training course

Business administrator (level 3)

Hours

In agreement with manager, but will be Monday - Friday between the hours of 07:00 and 17:00 e.g. 08:00 to 16:30.

37 hours 30 minutes a week

Possible start date

Monday 8 September

Duration

1 year 9 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

On a daily basis you’ll work within one of our Operational Centres where you will learn to:

Provide full administrative support for the appropriate business sector
Become skilled in the use of relevant IT packages and systems
Understand and implement internal processes and procedures
Build an in-depth product knowledge to enhance your ability to support customers and colleagues
Deal with customer quotes, orders, credit notes and purchase orders
Communicate with customers on the telephone, via email and in response to website requests or to follow up open quotes
Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation
Build excellent working relationships with the sales team and customers, learning to understand their needs and requirements
Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines

Where you’ll work

Sunbelt Rentals UK

Orchard Way

NG17 1JU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be completing a level 3 Business Administration apprenticeship standard. This will be delivered using a combination of;

Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry recognised training leading to an apprenticeship qualification
This is delivered remotely but may include some face-to-face sessions at a training centre

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Enthusiasm
Motivation to learn new skills

Other requirements

Due to the volume of applications, we do reserve the right to close the vacancy early.

About this company

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

https://www.sunbeltrentals.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry
The size and scope of Sunbelt Rentals affords a wealth of opportunity for future progression. We are increasingly investing in developing the skills of our apprentices, with additional wide-ranging training opportunities built into the programme, and the development of possible higher-level qualifications and career pathways post-graduation

Ask a question

The contact for this apprenticeship is:

LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD

careers@sunbeltrentals.co.uk

The reference code for this apprenticeship is VAC1000303402.

Apply now

Closes in 3 days (Wednesday 26 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Complete the application You will be asked some additional screening questions which will need to be completed before progressing to the next stage of the process Your application will be reviewed by our Recruitment Team and you may be invited to complete a video interview If successful at video interview, you will then be invited to one of our online assessment centres. Your application will be passed to the hiring manager who will arrange an interview with you at the centre/depot.

Cookies on Find an apprenticeship

Contents