HR People Professional Apprentice

Summary

We're looking for motivated, caring and resilient individuals with a real interest in engaging with people and making a positive impact. You will work on a wide range of interesting and challenging work issues in a busy but supportive environment.

Wage: £14,526.20 to £23,492.04 a year
Minimum wage rates (opens in new tab)
Training course: People professional (level 5)
Hours: Your normal hours of work are based on a 37 hour week. Days and shifts to be confirmed.
37 hours a week
Possible start date: Tuesday 1 April
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

1. Using HR systems to keep records, providing relevant HR information to the organisation and working with the Council on their recruitment and selection processes as well as their people retention strategies.
2. Accessing information systems to maintain accurate and timely information for team members working on key projects and programmes of work.
3. Acting as a responsive and helpful point of resolution for enquiries and queries to the team, and across the wider local authority, prioritising and appropriately dealing with or redirecting communications in a timely manner.
4. Supporting the Recruitment Team with the recruitment and selection process, including the development of standard recruitment packs.
5. Supporting the Recruitment Manager with the digitalisation of the recruitment process and the introduction of a new Enterprise Resource Planning system.
6. Supporting the Recrutiment Team with social media recruitment advertising.
7. Complying with customer service standards.
8. Liaising with other sections and external contractors/agencies.

Where you’ll work

Civic Centre

Glebe Street

Stoke-on-Trent

Staffordshire

ST4 1HH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MBKB LTD

Your training course

People professional (level 5)

Equal to higher national diploma (HND)

Course contents

Communicate information through appropriate channels to enable key stakeholders to understand what is required.
Build and manage multiple and diverse stakeholder's relationships.
Advise on application of policy, regulation, and law for HR issues.
Use data and metrics to mitigate areas of risk and highlight opportunities.
Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
Present insight and conclusions on workforce issues or people process failures.
Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
Lead and improve people capability within the business.
Manage and deliver people related business and change projects.
Handle and process people data according to legislative requirements.
Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
Analyse financial implications of people solutions ensuring value for money.
Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
Challenge matters which conflict with ethical values or legislation.
Contribute to the development of people policies and procedures or people initiatives.
Interpret people and management data, from both internal and external sources to identify trends.
Educate and support stakeholders to deal with wellbeing issues.
Benchmark to improve people policies and procedures, or people initiatives.
Communicate information through appropriate channels to enable key stakeholders to understand what is required.
Build and manage multiple and diverse stakeholder's relationships.
Advise on application of policy, regulation, and law for HR issues.
Use data and metrics to mitigate areas of risk and highlight opportunities.
Negotiate with and influence stakeholders to support achievement of business and organisation objectives.
Present insight and conclusions on workforce issues or people process failures.
Enable stakeholders to deliver people solutions. e.g., through negotiation, providing guidance.
Lead and improve people capability within the business.
Manage and deliver people related business and change projects.
Handle and process people data according to legislative requirements.
Embed organisational people policy to promote a diverse and inclusive culture with stakeholders.
Analyse financial implications of people solutions ensuring value for money.
Support the delivery of people strategies using technology and innovation in accordance with regulations and policies.
Make decisions on people policy and issues raised, escalating concerns outside own area of responsibility.
Use prioritisation tools e.g., priority matrix to manage workload, and deliver against business objectives.
Challenge matters which conflict with ethical values or legislation.
Contribute to the development of people policies and procedures or people initiatives.
Interpret people and management data, from both internal and external sources to identify trends.
Educate and support stakeholders to deal with wellbeing issues.
Benchmark to improve people policies and procedures, or people initiatives.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Non judgemental

About this company

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

After this apprenticeship

Fully qualified HR Advisor.

Ask a question

The contact for this apprenticeship is:

MBKB LTD

The reference code for this apprenticeship is VAC1000303361.

Apply now

Closes in 3 days (Wednesday 26 February)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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