Housing & Property Manager Apprentice

Summary

An exciting and progressive opportunity within a fast paced sales & lettings estate agents. You will be ambitious to start your career in the growing sector of residential sales and learn with a team who holds a wealth of knowledge and understanding about the industry.

Wage: £13,620 a year
Minimum wage rates (opens in new tab)
Training course: Housing and property management (level 3)
Hours: Monday - Friday, between 9.00am - 5.30pm. Apprentice will be working 4 hours one Saturday in a month.
40 hours a week
Possible start date: Tuesday 4 March
Duration: 1 year 1 month
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be working in a fast-paced environment in an ever expanding team.

Your duties will include the following:

Meeting and greeting all customers who walk into the shop
Front of house/reception service
You will be checking the online email enquiries and dealing with those accordingly
Conduct viewings
Booking viewings via in house system
Process applications and reference
Create and maintain property files - so you will get to understand the file and what goes inside it
Liaising with 3rd parties such as landlords and solicitors
Diary management
General office duties such as filing, photocopying and post

Where you’ll work

WEST MIDLANDS HOUSE

GYPSY LANE

WILLENHALL

WEST MIDLANDS

WV13 2HA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Housing and property management (level 3)

Equal to A level

Course contents

Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
Problem Solving: Use a problem solving and flexible approach in their day to day duties.
Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

Housing & Property Manager level 3 apprenticeship standard
20% off-the-job training
Functional skills if required
All trainign to be delivered remotely

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Presentation skills
Team working
Initiative
Full UK Driving Licence

Other requirements

Full UK Driving licence required due to conducting viewings

About this company

An established Property Sales and Letting Agency based in Walsall. Redstones was established in 2003 with the aim of providing exceptional customer service in a sector with a reputation for delivering the opposite. Today we are an established network of independently run Estate Agents and Letting Agents, all offering the first-rate standards that epitomise the Redstones brand. At Redstones, our focus is on delivering a unique range of services tailored to the very real needs of our customers. Whether you have a single property to sell or let, an expanding portfolio to manage or you are simply exploring your options, our property experts our here to help.

http://www.redstones.co.uk (opens in new tab)

Company benefits

Redstones have pool cars for use at work.

After this apprenticeship

There is a potential full-time position for the right candidate upon successful completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Katie

kbarton@crownvt.co.uk

01702597499

The reference code for this apprenticeship is VAC1000303199.

Apply now

Closes in 8 days (Monday 3 March at 11:59pm)

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