Apprentice Sales Administrator

Summary

Kick-start your sales career with a Level 4 Sales Executive Apprenticeship! If you’re a motivated, self-starter eager to grow in a dynamic, innovative company, this is your chance to gain valuable skills while working towards a qualification. Join a supportive team, develop essential sales expertise, and build a long-term career.

Wage

£16,000 a year

Minimum wage rates (opens in new tab)

Salary will be reviewed on successful completion of apprenticeship.

Training course

Sales executive (level 4)

Hours

Monday to Friday 9.00 - 17.30.

37 hours 30 minutes a week

Possible start date

Tuesday 22 April

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Managing sales documentation, contracts, and invoicing processes.
Providing administrative support to the Sales Team to ensure seamless operations.
Assisting with client onboarding and compliance requirements.
Supporting the coordination of new business outreach activities.
Helping to track sales performance and reporting on key metrics
Assisting with platform demonstrations and client communications where necessary.
Working cross-functionally with other teams to ensure an excellent client experience.

Where you’ll work

Unit 407, 164-180 Union Street

London

SE1 0LH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JGA LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

An apprenticeship includes regular training with a third party organisation. At least 20% of your working hours will be spent training or studying towards the Level 4 Sales Executive Apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade C or 4)
Maths (grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Initiative
Patience
Proactivity

About this company

At QuMind, we connect businesses with the people that matter most to them, providing invaluable insights through our industry leading and cutting-edge market research platform. Our technology-driven approach allows global brands to make informed, human-centered decisions that drive growth and innovation. We work with leading retailers, media companies, food producers, and hospitality brands, helping them understand their customers and enhance their products and services.

https://qumind.co.uk (opens in new tab)

Company benefits

• Hybrid working – a mix of office and remote work. • 25 days holiday (excluding bank holidays), plus additional time off between Christmas and New Year, and a day off for your birthday!

After this apprenticeship

After completing the apprenticeship, there are several potential career progression routes, including:

Sales Administrator – Transition into a full-time role, supporting the sales team with key administrative tasks.
Account Executive – Take on more responsibility by managing client accounts and supporting sales strategies.
Sales Executive – Move into a more client-facing sales role, actively engaging in lead generation and business development.
With experience and ongoing development, there is potential to grow into senior sales, business development, or account management roles.

Ask a question

The contact for this apprenticeship is:

QUMIND LIMITED

Natalie Bailey

natalie.bailey@qumind.co.uk

The reference code for this apprenticeship is VAC1000303017.

Apply now

Closes in 19 days (Friday 14 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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