HR Support Apprenticeship

Summary

VQ Solutions is seeking a personable individual to join Chaucer as an HR Apprentice. You will support their HR department with administrative tasks, helping to ensure smooth HR operations. This role presents an exciting opportunity for an ambitious individual to embark on a fulfilling HR career within this world leading insurance group.

Wage: £25,500 a year
Minimum wage rates (opens in new tab)
Training course: HR support (level 3)
Hours: Monday to Friday, 09:30 - 17:30, with one hour for lunch.
35 hours a week
Possible start date: Monday 28 April
Duration: 1 year 1 month
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Recruitment

Assist in the recruitment process
Organise interviews and recruitment logistics to provide a positive candidate and hiring manager experience
Support with Workday related tasks and reporting

HR Operations

Provide support to the HR Operations team
Provide coverage for the HR Operations Assistant
Workday related tasks and reporting
Employee records maintenance

Learning and Development

Assist in the learning and development process and initiatives
Schedule training and associated logistics including room bookings, catering and other associated tasks
Support with Workday related tasks and reporting
Professional Qualifications administration
Responding to Learning & Development queries and inbox

Where you’ll work

52 Lime Street

London

EC3M 7AF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

VQ SOLUTIONS LTD

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

You will work towards an Advanced Level 3 HR Support Apprenticeship, delivered by VQ Solutions. You will have a dedicated VQ Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews. The best part? All apprenticeship work will be completed during working hours.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade Minimum C/4)

A Level in:

English and two other subjects (grade A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative
Good time management
Enthusiasm

About this company

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Providing support to a global headcount of c. 600. The Company is in the midst of ambitious growth plans, so this is an exciting time to join the team as we continue to support the business.

Company benefits

Benefits include private medical insurance, pension, season ticket loan, and flexible benefits including an allowance of £175 per month for perks like tech products, gym or cycle to work. Plus, enjoy two CSR days to support causes that matter to you.

After this apprenticeship

This is an 18-month fixed-term contract with the opportunity to apply for permanent roles at the end.

Ask a question

The contact for this apprenticeship is:

VQ SOLUTIONS LTD

Recruitment Team

recruitment@vqsolutions.co.uk

01423 740 006

The reference code for this apprenticeship is VAC1000302905.

Apply now

Closes on Friday 18 April 2025

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