Housing & Property Manager Apprentice - Lettings – Find an apprenticeship

Summary

Adam Hayes in Finchley, London are looking for a Junior Estate Agent Apprentice to join their team. The role requires a switched-on individual who is self-motivated and highly organised. This is a customer-facing role with responsibility for providing the administrative support needed to secure successful property sales.

Wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Housing and property management (level 3)
Hours: Monday - Friday, 8.30am - 5.00pm Saturday, 10.00am - 4.00pm. Working 5 days a week with a day off in the week to allow for Saturday working.
40 hours a week
Possible start date: Monday 3 March
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working at Adam Hayes as an apprentice your key responsibilities will be:

Your duties will include the following:
Meeting and greeting all customers who walk into the shop
Front of house
You will be checking the online email enquiries and dealing with those accordingly
Conduct viewings
Booking viewings via in house system
Process applications and reference
Create and maintain property files - so you will get to understand the file and what goes inside it
Liaising with 3rd parties such as landlords and solicitors
Diary management
General office duties such as filing, photocopying and post
Closing deals to secure the property rental
Follow up enquiries
Coordinating move-ins
Working as part of a team and assisting other team members
Canvassing and self-generating business

Where you’ll work

348 Regents Park Road, Finchley Central, London,

N3 2LJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Housing and property management (level 3)

Equal to A level

Course contents

Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
Problem Solving: Use a problem solving and flexible approach in their day to day duties.
Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

Level 3 Housing Property Management Apprenticeship Standard
100% remote learning via Teams
Supported with an online learning platform
Learners must record minimum 6 hours "off the job" per week on learner journal
Minimum 3 sessions per month to facilitate "off the job" hours

More training information

Housing and property management Equal to Level 3 (A level)

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Initiative
Full UK Driving Licence

Other requirements

Due to the nature of this role, a full UK driving licence and own transport is required. You must be insured for business use.

About this company

Adam Hayes was set up during the economic downturn of 2009 by the two founders of the company, alongside a part time secretary, a self-employed mortgage advisor, and a tight financial budget. Over the years we have gained a strong market presence that specialises in a range of property services including Residential and Commercial Sales and Lettings, Property Management, and Financial Services. Today we have three thriving high street offices, in North Finchley, East Finchley and Finchley Central. Our philosophy of continually improving the way we operate has been fundamental in our growth and has allowed us to establish ourselves as a credible agent within our industry. This has been achieved by working with our clients and anticipating their every need allowing us to provide an outstanding level of customer service by offering a personal, professional, and respectful approach to everyone we engage with. Our company is built on three core values, being Progressive, Dependable and Committed, which prominently features in all three of our offices and has allowed us to establish ourselves as one of the leading independent Estate Agents in London. With a high number of our competitors closing due to the tough economic climate, our proactive approach, hard work and embracement of innovative technology has catapulted us to become a market leader in North London.

http://www.adam-hayes.co.uk (opens in new tab)

After this apprenticeship

For the right person, there is the opportunity to secure full-time employment and progress to higher-level qualifications

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Katie

kbarton@crownvt.co.uk

01702411924

The reference code for this apprenticeship is VAC1000302764.

Apply now

Closes in 7 days (Sunday 2 March at 11:59pm)

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Housing & Property Manager Apprentice - Lettings

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