Junior Estate Agent Apprentice

Summary

Adam Hayes in Finchley, London are looking for a Junior Estate Agent Apprentice to join their team. The role requires a switched-on individual who is self-motivated and highly organised. This is a customer-facing role with responsibility for providing the administrative support needed to secure successful property sales.

Wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Junior estate agent (level 2)
Hours: Monday- Friday, 8.30am- 5.00pm Saturday, 10.00am- 4.00pm Working 5 days a week with a day off in the week to allow for Saturday working.
40 hours a week
Possible start date: Monday 3 March
Duration: 1 year
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working at Adam Hayes as an apprentice your key responsibilities will be:

Accompany viewings
Dealing with telephone enquiries and email leads
Registering enquiries and arranging appointment
Closing deals to secure the property rental
Follow up enquiries.
Coordinating move-ins
Processing payments
Working as part of a team and assisting other team members
Canvassing and self-generating business
Any other duties as deemed necessary

Where you’ll work

348 Regents Park Road, Finchley Central, London,

N3 2LJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents

To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales. Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team. To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition.
Know how to manage the relationship with the customer. Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.
Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications.
Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals. Standard methods of concluding sales; understanding needs.
To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research. To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services. An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).

Your training plan

Level 2 Junior Estate Agent Apprenticeship Standard
Training schedule has yet to be agreed
All training will be delivered remotely

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Initiative

Other requirements

Due to the nature of this role, a full UK driving licence and own transport is required. You must be insured for business use.

About this company

Adam Hayes was set up during the economic downturn of 2009 by the two founders of the company, alongside a part time secretary, a self-employed mortgage advisor, and a tight financial budget. Over the years we have gained a strong market presence that specialises in a range of property services including Residential and Commercial Sales and Lettings, Property Management, and Financial Services. Today we have three thriving high street offices, in North Finchley, East Finchley and Finchley Central. Our philosophy of continually improving the way we operate has been fundamental in our growth and has allowed us to establish ourselves as a credible agent within our industry. This has been achieved by working with our clients and anticipating their every need allowing us to provide an outstanding level of customer service by offering a personal, professional, and respectful approach to everyone we engage with. Our company is built on three core values, being Progressive, Dependable and Committed, which prominently features in all three of our offices and has allowed us to establish ourselves as one of the leading independent Estate Agents in London. With a high number of our competitors closing due to the tough economic climate, our proactive approach, hard work and embracement of innovative technology has catapulted us to become a market leader in North London.

http://www.adam-hayes.co.uk (opens in new tab)

After this apprenticeship

For the right person, there is the opportunity to secure full-time employment and progress to higher-level qualifications

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Katie

kbarton@crownvt.co.uk

01702411924

The reference code for this apprenticeship is VAC1000302757.

Apply now

Closes in 7 days (Sunday 2 March at 11:59pm)

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