Business Administration Apprentice

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets.

Wage: £13,741 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday between 9am to 6pm. However the hours will be distributed equally to cover the minimum 35 hours per week.
35 hours a week
Possible start date: Tuesday 1 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The apprentice will play a key role in ensuring the business meet its key goals and targets.

Duties to include;

Oversee the daily visitors and the security guards coming into the office and documenting them in the daily register book.
Answering incoming calls and making calls from time to time on behalf of the company.
Oversee the reception area and ensuring the area is clean and tidy. In most case ensuring the cleaner perform their work properly.
Collection of mails and distributing them in the right compartment.
Oversee the company's presence on social medial like Facebook, Instagram, X [Twitter] and TikTok, ensuring consistency and relevance across platforms for marketing and service promotion.
Monitor and respond to comments, messages, and mentions to maintain engagement and positive interactions.
Develop engaging written, graphic design, and video content that resonates with the target audience.
Initiate conversations, polls, and contests to spark engagement and build community for marketing purpose.

Where you’ll work

107 SOHO HILL

BIRMINGHAM

B19 1AY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

P.T.P. TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade 4 and above)
Maths (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Creative
Initiative
Non judgemental

Other requirements

The apprenticeship candidate must be confident, neat, hardworking, committed to duties and good in both written and spoken English language.

About this company

EGUARDS is a security specialist tailored to provide sia licensed frontline hospitality security guards for hotels, accommodation centre and private residential apartments within west midland and across UK including banqueting venues and other related events centres.

https://eguards.co.uk/ (opens in new tab)

After this apprenticeship

To be decided upon completion of qualification.

Ask a question

The contact for this apprenticeship is:

P.T.P. TRAINING LIMITED

PTP Recruits

ptprecruits@ptp-training.co.uk

01922651100

The reference code for this apprenticeship is VAC1000302744.

Apply now

Closes on Monday 31 March 2025

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