Business Admin Apprentice

Summary

Working with the bathroom city team you will be supporting the business with all aspects of the admin and office support functions ensuring that the office runs smoothly.

Wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.30pm with 1 hour unpaid lunch
37 hours 30 minutes a week
Possible start date: Tuesday 1 April
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will be working with our close-knit and high energy bathroom city team gaining hands on experience of all aspects of the admin support function of the business.

The ideal candidate will be detail focussed with a keen interest in administration, organisation and customer support. You will be confident communicator and team player.

At bathroom city you will get hands on experience and direct input of the following:

General administration for the team
Stock management and ordering of products
Customer service
Warehouse logistics
Arranging and booking transport
Responding to general enquiries

We need someone who has general basic knowledge computer software’s or willing to learn the following - Microsoft Word, Microsoft Excel, IT Literate.

Where you’ll work

UNIT 15

TYSELEY INDUSTRIAL ESTATE

SEELEYS ROAD

BIRMINGHAM

B11 2LQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH & CITY COLLEGE BIRMINGHAM

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 (A level) Apprenticeship Standard
You will attend our Digbeth campus one day a week (Wednesdays) 9.00am - 5.00pm

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Other in:

Pass (grade Level 2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Administrative skills
Team working

About this company

Bathroom city is a family run business and has been operating since 1986. They are a friendly fast-moving organisation and thrive on orders coming in. Working both in a retail outlet and online selling the business is showing a period of growth, the team is diverse and dynamic.

http://www.bathroomcity.co.uk (opens in new tab)

After this apprenticeship

Can lead to full time employment after successfully completing the apprenticeship

Ask a question

The contact for this apprenticeship is:

SOUTH & CITY COLLEGE BIRMINGHAM

Jade Kellegher

jade.kellegher@sccb.ac.uk

The reference code for this apprenticeship is VAC1000302740.

Apply now

Closes in 9 days (Tuesday 4 March at 11:59pm)

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