Level 3 Business Apprenticeship

Summary

A great way to start your career in the business environment. You will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team.

Wage: £9,984 to £17,846.40 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 30-hours per week, Monday to Friday. Working 6-hours per day. Shifts will be a mix of 8am to 2pm and 12.30pm to 6.30pm
30 hours a week
Possible start date: Monday 10 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The following are the core responsibilities of the Administration Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Process incoming and outgoing mail
File and store records as required
Photocopy documentation as required
Process and distribute incoming Econsultations, Klinik, emails
Process changes to patient registration, deduction of record and new patient registration
Input data into the patients’ healthcare records as necessary
Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
Welcome patients and visitors to the organisation, directing requests appropriately
Maintain a clean, tidy, effective working area at all times
Support all clinical staff with general administrative tasks as requested
Support PM with CQC risk assessments and updating policies

Where you’ll work

GREAT HOLLANDS HEALTH CENTRE

GREAT HOLLANDS

BRACKNELL

BERKSHIRE

RG12 8WY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JANCETT CHILDCARE & JACE TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

You will be invited to online workshops.

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative

About this company

Mission The mission of Great Hollands Practice is to promote a friendly family practice striving to provide the highest standard of health care. We aim to promote the health and well-being of the local population by providing accessible, high-quality medical care for people of all ages. Great Hollands Practice is committed to providing services that will exceed the expectations of our patients, resulting in a successful and profitable practice

After this apprenticeship

This qualification will be a great way to start your career with the possibilities of upskilling with a level 4 qualification.

Ask a question

The contact for this apprenticeship is:

JANCETT CHILDCARE & JACE TRAINING LIMITED

sue cornish

sue.cornish@jace-training.co.uk

The reference code for this apprenticeship is VAC1000302716.

Apply now

Closes in 6 days (Saturday 1 March at 11:59pm)

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