Apprentice Service Engineer - Southampton

KALMAR LIMITED

Southampton, SO15 1DA

Closes in 22 days (Monday 17 March)

Posted on 10 February 2025

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Summary

Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.

Wage
£24,000 a year

Minimum wage rates (opens in new tab)

Upon successful completion of each year of your apprenticeship your salary will increase.

Training course
Lift truck and powered access engineering technician (level 3)
Hours
Monday to Friday, 8:30am to 5:00pm. Flexibility may be required including starting earlier, finishing later and working weekends.

40 hours a week

Possible start date

Monday 31 March

Duration

3 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
  • Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
  • Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services.
  • Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction.
  • Learn to perform preventative maintenance as per manufacturers’ specifications.
  • Work with mentors to fault find & resolve problems in an efficient and timely manner.
  • Learn to provide reports and documentation to support the maintenance activities completed.
  • Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required.
  • Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.

Where you’ll work

Kalmar Ltd

c/o DP World Southampton

204-207 Western Docks

Southampton

SO15 1DA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD

Your training course

Lift truck and powered access engineering technician (level 3)

Equal to A level

Course contents
  • Apply health and safety procedures and safe systems of work in compliance with regulations and standards relevant to lift truck or powered access machines.
  • Obtain and interpret lift truck and powered access machine technical data and repair instructions.
  • Use tools, workshop equipment, diagnostic and measuring equipment when carrying out maintenance and repairs.
  • Perform preventative maintenance activities on lift truck and powered access machines.
  • Perform inspections on lift truck and powered access machines in compliance with Lifting Operations and Lifting Equipment Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER) regulations.
  • Remove and replace mechanical, electrical and hydraulic components.
  • Apply diagnostic principles and problem-solving techniques to diagnose faults on lift truck or powered access machine systems.
  • Carry out functional testing and quality checks on repaired lift truck or powered access machine components and systems.
  • Carry out repairs and make required adjustments.
  • Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists.
  • Check and maintain stock.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Prepare and maintain a clean, tidy and safe working area.
  • Identify, organise and use resources to complete tasks, in compliance with quality, safety, sustainability and environmental standards and guidance.
  • Follow equality, diversity and inclusion procedures.
  • Store and maintain tools, workshop equipment, diagnostic and measuring equipment for maintenance and repairs.
  • Apply health and safety procedures and safe systems of work in compliance with regulations and standards relevant to lift truck or powered access machines.
  • Obtain and interpret lift truck and powered access machine technical data and repair instructions.
  • Use tools, workshop equipment, diagnostic and measuring equipment when carrying out maintenance and repairs.
  • Perform preventative maintenance activities on lift truck and powered access machines.
  • Perform inspections on lift truck and powered access machines in compliance with Lifting Operations and Lifting Equipment Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER) regulations.
  • Remove and replace mechanical, electrical and hydraulic components.
  • Apply diagnostic principles and problem-solving techniques to diagnose faults on lift truck or powered access machine systems.
  • Carry out functional testing and quality checks on repaired lift truck or powered access machine components and systems.
  • Carry out repairs and make required adjustments.
  • Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists.
  • Check and maintain stock.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Prepare and maintain a clean, tidy and safe working area.
  • Identify, organise and use resources to complete tasks, in compliance with quality, safety, sustainability and environmental standards and guidance.
  • Follow equality, diversity and inclusion procedures.
  • Store and maintain tools, workshop equipment, diagnostic and measuring equipment for maintenance and repairs.

Your training plan

  • The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
  • There will be 1 week of training every six weeks at the training provider site per year.
  • Accommodation and subsistence for this week away will be paid by the company.
  • Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.

More training information

  • Our chosen training provider is F-Tec, Unit 17 Ash, Kembrey Park,
    Swindon, SN2 8UN.
  • The apprentice is structured over 3 years with Year 1 and 2 concentrating on the Fundamentals and Year 3 on Diagnostics.
  • At the end of the apprenticeship there will be an end point assessment comprising a knowledge test, practical test and professional discussion.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Physical fitness
  • Practical
  • Confident at heights

Other requirements

Candidates must be comfortable working at heights and must have a full driving licence. The role can be physically demanding and can involve working outdoors. Due to customer location requirements apprentices must be a minimum of 18 years of age. Candidate should be willing to travel and stay away from home.

About this company

Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry. We're a global organisation with over 1,300 service technicians worldwide. Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.

https://www.kalmarglobal.co.uk/ (opens in new tab)

Company benefits

33 days annual leave (including statutory days), salary-sacrifice contributory pension, life assurance, retail savings, discounts and more.

After this apprenticeship

At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.

After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.

Ask a question

The contact for this apprenticeship is:

KALMAR LIMITED

Lesley Marriott

lesley.marriott@kalmarglobal.com

The reference code for this apprenticeship is VAC1000302570.

Apply now

Closes in 22 days (Monday 17 March)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.