HR Support apprentice

ROOFING AND RENOVATION PROJECTS LTD

Harrogate, HG1 5AT

Closes in 8 days (Monday 3 March at 11:59pm)

Posted on 10 February 2025

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Summary

R&R Projects are looking to take on a HR Support apprentice in their small yet successful team in Harrogate. The apprentice will be involved in include handling day to day queries and providing HR advice; working on a range of HR processes from recruitment through to retirement.

Wage
£12,313.60 a year

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday - Friday 9am - 5pm

37 hours a week

Possible start date

Monday 24 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Answer and signpost HR queries
  • Respond to staff members in a timely manner
  • Use various HR systems and processes
  • Providing relevant HR information to the business
  • Offer advice

Where you’ll work

Thomsons Yard

Rear of, 12 Westmoreland Street

Harrogate

HG1 5AT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRADFORD COLLEGE

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

  • No weekly release day into college
  • One workshop per  month in college
  • All work to be set on and uploaded to CRM system
  • Skills coach to visit the workplace every 4-6 weeks

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Initiative
  • Non judgemental
  • Patience
  • Empathetic
  • Discrete

Other requirements

Please be aware of where the office is in Harrogate and ensure you are able to commute easily and reliably both to and from the office. The company value reliability and commitment so please ensure you are 100% wanting to be a part of the team.

About this company

Welcome to R&R Projects, we are roofing and construction specialists based in Harrogate. With years of expertise and a commitment to excellence, we provide a comprehensive range of affordable roofing and waste removal services tailored to meet the unique needs of each client. ​Trust R&R Projects for all your roofing and construction needs in Harrogate and experience the peace of mind that comes with having a reliable, expertly crafted roof over your head.

https://www.randrprojects.com/ (opens in new tab)

After this apprenticeship

  • Potential for a permenent position upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Philippa Yates

p.yates@bradfordcollege.ac.uk

01274088854

The reference code for this apprenticeship is VAC1000302376.

Apply now

Closes in 8 days (Monday 3 March at 11:59pm)

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