Business Administrator Level 3 Apprentice

Summary

This is an amazing opportunity for an enthusiastic/dynamic and forward thinker who enjoys working in a vibrant growing healthcare practice. We are an innovative practice that is dedicated 110% to helping our clients get better and more importantly, stay better.

Wage

£17,550 a year

Minimum wage rates (opens in new tab)

Annual salary based on £9 per hour

Training course

Business administrator (level 3)

Hours

Monday - 8am - 4.30 pm (8 hours with 30 min lunch) Tuesday - (Day off) Wednesday - 3pm - 8pm (5 hours) Thursday 2- 8pm (6 hours) Friday 12- 6pm (6 hours) Saturday 7.30 - 2pm (6 hours with 30 min lunch)

37 hours 30 minutes a week

Possible start date

Tuesday 25 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We seek someone with the following traits: enthusiastic fun personality, great accountability, flexibility, able to multitask well, great organisational skills.

The right person joining our reception staff and undertake the following duties:

Meeting and greeting of patients
Making rearranging appointments
Taking monies
General administrative duties to ensure the smooth operation of the clinic.

Alongside your administrative duties, you’ll have the opportunity to shape the future of the clinic using the skills and knowledge you acquire as part of your apprenticeship. As a small team, roles are flexible and there are always opportunities to take on additional tasks.

No experience necessary, full training will be given. We are looking for the person with the right attitude.

Where you’ll work

Nexus, Darby Cl,

Cheney Manor Industrial Estate

Swindon

SN2 2PN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEW COLLEGE SWINDON

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On the job training at Kube Medical
Taught sessions with New College Swindon
Knowledge, skills and behaviours as set out in the apprenticeship standard.

Requirements

Essential qualifications

GCSE in:

maths and English (grade 9-4 or A-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

- The clinic owners have two well behaved labradors who regularly spend time at the clinic. - The successful candidate must be comfortable working alongside dogs. - When working in a patient-facing environment, staff are required to wear a branded polo shirt or fleece, with smart trousers, skirt or leggings. - - The rest of the time, business casual attire is appropriate.

About this company

We combine the skills of Chiropractors, Osteopaths, Physiotherapists, Sports Therapists and blood testing to support your health and wellbeing needs. We support your treatment with Shockwave Therapy, Laser Therapy, Sports and Massage Therapy, and a range of health and wellness tests, to get you back to your best. Our clinical team is supported by a skilled administrative team, who deal with all aspects of patient management, in a courteous and professional manner, ensuring the smooth running of the clinic. Caring: We are here to improve the health and happiness of the lives we touch. You’ll have a desire to help improve the health and wellbeing of our patients, and have a passion for generating awareness of the skills and services we offer. Organised: We recognise that consistency is a key component of success. We’re looking for someone who won’t just come up with great ideas and get them going, but someone who will also make sure the right things happen consistently at the right time to get the best results. Proactive: We’re recruiting for someone because we don’t know how to do everything. We are looking for someone who will identify areas we can improve, develop strategies for improving them and come forward with new ideas to move us forward. Articulate: You’ll be comfortable speaking with team members and prospective patients, as well as communicating in written formats, via our website, social media and email communications.

http://www.kubemedical.co.uk (opens in new tab)

After this apprenticeship

Possibility of full time employment after the successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

NEW COLLEGE SWINDON

Kirsty Quittelier

Kirsty.Quittelier@newcollege.ac.uk

07564576155

The reference code for this apprenticeship is VAC1000302351.

Apply now

Closes in 23 days (Tuesday 18 March at 11:59pm)

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