Office Support and Business Administrator Apprentice
LIGHTWIRE ELECTRICAL LIMITED
Bridgnorth, WV15 5HP
Closes in 5 days (Saturday 1 March at 11:59pm)
Posted on 11 February 2025
Contents
Summary
Lightwire Electrical are a busy and growing company, working with a variety of clients. This comes aspects of administration tasks to ensure that the business is able to function to the best levels of quality. You will receive training to develop your skills and knowledge - we just need the right enthusiasm and commitment from you!
- Wage
- £12,646.40 a year
- Training course
- Business administrator (level 3)
- Hours
-
Office hours are 8.00am - 5.00pm, Monday to Friday.
There is some negotiation around working hours to support travel options in getting to the office based on Stanmore Business Park.
38 hours a week
- Possible start date
-
Saturday 15 March
- Duration
-
1 year 6 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Support day to day office tasks
- Answering phone calls (with training and support to build your confidence)
- Sending emails out to clients with various information
- Responding to client queries effectively
- Liasing with colleagues to ensure the smooth running of the business
- All tasks as required for the business
Where you’ll work
Unit 3, Building 14
Stanmore Business Park
Bridgnorth
WV15 5HP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TELFORD COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprenticeship Standard:
- Mentor at Lightwire Electrical to support with learning new tasks in the workplace
- 1 day every 2 weeks as a day release session at Telford College
- Allocated assessor from Telford College to support apprenticeship appointments in the work place
Requirements
Desirable qualifications
GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
Other requirements
Please consider your commitment and reliability when applying. We can offer a fantastic opportunity for an apprentice who is keen to learn, develop and push themselves within the role.
About this company
Lightwire Electrical Ltd has always operated under strong values aimed at exceeding client needs. Our communication channels are always open—our relationship with our clients begins on the first day of contact, and only ends once they’re fully satisfied with our work. We pride ourselves in the services we offer from initial inquiry to completing the task on time with ongoing updates on the progress with our in house software that can update the customer automatically on the status of every job.
After this apprenticeship
- Opportuntiy to develop into various roles depending on the business needs and your strengths and aspirations
Ask a question
The contact for this apprenticeship is:
LIGHTWIRE ELECTRICAL LIMITED
Richard Stoker
info@lightwire-electrical.co.uk
01746 218200
The reference code for this apprenticeship is VAC1000302348.
Apply now
Closes in 5 days (Saturday 1 March at 11:59pm)
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