Financial Services Administration Apprentice

Summary

We are a dynamic and highly respected Independent Financial Advice firm, based in Brighton & Hove and are excited to offer an opportunity for a motivated and enthusiastic individual to join our team. You will play a part in supporting the day-to-day operations of our business, gaining valuable, hands-on experience in financial administration.

Wage

£16,000 a year

Minimum wage rates (opens in new tab)

£16,000 to £18,000 with the higher end reserved for candidates with some prior admin experience

Training course

Financial services administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm

35 hours a week

Possible start date

Saturday 1 March

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This apprenticeship is ideal for someone looking to start a career in financial services. You’ll receive structured training, practical learning opportunities, and the chance to work alongside experienced professionals in a collaborative and supportive environment.

Key Duties:

Assisting with the production of accurate client portfolio valuations statements
Preparing new business and managing advisers annual review processes
Assisting the Business Processing Administrator with sending out LOAs and chasing providers
Obtaining Anti-Money Laundering Requirements and conducting electronic checks for new and existing clients
Dealing with client queries and telephone calls where appropriate
Providing Adviser with any supporting documents required for client meeting, e.g.,provider specific application form, company Fact Find, client agreement, fee agreement, etc.
Adding Fact Find and plan information onto back-office system (Plannr), ensuring plan information is up-to date and any transferred/surrendered plans are marked as such
Obtaining literature and forms from providers and pre-completing basic client details
Answering telephone calls in a polite & professional manner
Greeting clients when required and offering refreshments.
Ensuring advisers book meeting room for client meeting (via Outlook)

Where you’ll work

26 STROUDLEY ROAD

BRIGHTON

BN1 4BH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SIMPLY ACADEMY LTD

Your training course

Financial services administrator (level 3)

Equal to A level

Course contents

Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Your training plan

The Financial Services Administrator Level 3 Apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.

Key Learning Outcomes:

A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation

Professional Qualifications:

RO1 - awarded by The Chartered Insurance Institute (CII)
Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors

Requirements

Essential qualifications

GCSE in:

5 passes in total (including English & maths) (grade 4/C or above)

A Level in:

Not subject specific (grade A* to C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Enthusiastic
Punctual

About this company

Engage Wealth Management is a professional and client-focused financial advice firm based in Brighton & Hove. We specialise in delivering tailored financial planning solutions, helping individuals, families, and businesses achieve their financial goals. Engage offers services, including retirement planning, investment advice, and protection planning, with a strong emphasis on building lasting relationships and providing clear, transparent guidance. Our dedicated team of experts ensures clients receive personalised advice to navigate life’s financial challenges with confidence.

After this apprenticeship

Upon successful completion of the apprenticeship, there is potential for a permanent position and further career development within our organisation

Ask a question

The contact for this apprenticeship is:

SIMPLY ACADEMY LTD

Monica Peacock

monica@simplyacademy.com

The reference code for this apprenticeship is VAC1000302079.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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