Pharmaceutical Administrator Apprenticeship
MAXIMISE POTENTIAL SKILLS LT
London, W1T 1PB
Closes in 6 days (Saturday 1 March at 11:59pm)
Posted on 7 February 2025
Contents
Summary
An exciting opportunity has arisen in the heart of London city! You will join a reputable organisation and an innovative team! Do you have experience within a pharmacy or administration and want to further your skills? If you are keen to learn new skills and are computer-literate, this is the role for you!
- Wage
-
£17,000 a year
Minimum wage rates (opens in new tab)
Once probation has been passed a salary increase will be considered.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am-5pm, no weekends.
36 hours a week
- Possible start date
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Sunday 2 March
- Duration
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1 year
- Positions available
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3
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Responsibilities:
- Help manage our orders on our bespoke systems
- Handle patient care inquiries and provide accurate information
- Be able to speak to customers on the phone in a friendly and professional manner
- Process payments and maintain accurate transaction records
- Work as part of a team on the customer support side
- Sending emails and accurately recording patient records
Where you’ll work
1 Newman Street
London
W1T 1PB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NEXTSTEP TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
Desirable qualifications
GCSE in:
- Maths (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
This is an office based role based in the heart of central London. Please ensure you LIVE WITHIN A REASONABLE COMMUTE TIME.
About this company
An EXPERT recruitment consultancy which specialises in helping individuals "Maximise their own potential skills" within education, training and the workforce. Maximise Potential skills has extensive 5 star reviews on GOOGLE and is a highly reputable organisation.
After this apprenticeship
A full time job will be offered at the end of this apprenticeship.
Ask a question
The contact for this apprenticeship is:
NEXTSTEP TRAINING LIMITED
admin@maximisepotentialskills.co.uk
07931478444
The reference code for this apprenticeship is VAC1000301964.
Apply now
Closes in 6 days (Saturday 1 March at 11:59pm)
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