Business Administration Apprentice

Summary

We have an exciting opportunity for a Level 3 Business Administrator Apprentice to join the team. You must be enthusiastic, adaptable, well organised and to able to work on your own initiative. This apprenticeship offers a valuable opportunity to gain hands-on experience and develop essential skills in various aspects of business administration.

Wage: £14,722.50 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9am - 5pm
37 hours 30 minutes a week
Possible start date: Saturday 1 March
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Ensure that all processes are followed to promote a quality service and compliance to legislation such as GDPR throughout our service.
• Accurately enter data into our bespoke software.
• Coordinate inquiries from initial contact to completion, ensuring customer satisfaction.
• Maintain a comprehensive understanding of our organisations services.
• Signpost our customers effectively using your product knowledge and excellent communication skills.
• Work collaboratively with colleagues to maximise future potential and promote the brand professionally.
• Provide accurate and friendly information to customers, both verbally and in writing.
• Efficiently manage the email inbox, directing inquiries to the appropriate person or departments promptly.

Where you’ll work

Office 2, Environment Centre

Markham Lane, Markham Vale

Chesterfield

S44 5HY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CHESTERFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative
Non judgemental

About this company

UKATA (the UK Asbestos Training Association) is a leading association dedicated to improving the quality and standards of asbestos training, with the ultimate goal of protecting workers and the public from the risks associated with asbestos exposure. We are committed to promoting excellence in asbestos training through the development and implementation of high-quality training standards, the provision of best practice guidance, and the promotion of safe and responsible working practices within the asbestos industry. As an association, we work closely with our members to ensure that they have access to the latest information, training resources and industry updates, and we provide a range of support services to help them achieve their training goals. Our membership base includes a wide range of organisations involved in asbestos training, including training providers, asbestos removal contractors, consultants, and equipment suppliers. At UKATA, we are passionate about promoting safe and responsible working practices, and we are committed to working together with our members and partners to achieve our shared goal of protecting workers and the public from the risks associated with asbestos exposure.

https://www.ukata.org.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

You may be considered for a full time permanent position upon successful completion of your apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Alyce Hunt

hunta@chesterfield.ac.uk

07956914838

The reference code for this apprenticeship is VAC1000300968.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

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