End Point Assessment Coordinator Apprentice

Summary

An exciting opportunity to be part of a growing team within a new end-point assessment organisation, with great prospects for learning administrative, customer service, leadership, business development, sales and marketing skills.

Wage: £15,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday – Friday 09:00 – 17:00
37 hours 30 minutes a week
Possible start date: Monday 7 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide customer service to internal and external customers and stakeholders
Working towards a L3 Business Administrator Apprenticeship
Provide administrative support to the Head of End Point Assessment and the EPA team
Provide weekly / monthly reporting on progress of EPA products and materials
Provide monthly reporting on EPA performance
Answer and deal with enquiries from potential customers (employers and training providers)
Maintain databases.
Using Learner Management Systems (LMS)
Take part in marketing activities and assist with producing marketing materials
Booking and scheduling EPA appointments
Produce and distribute correspondence, letters, emails, agendas and minutes.
Update the company website and social media sites when required.
Maintain storage and filing systems
Promotion of EPA services and products i.e. cold calling
Carrying out research activities
Deputising for the Head of EPA as and when required
Carrying out meeting prep and presentation preparation
Supporting other departments as and when needed
Attending events to represent ELS
Attending and carrying out mandatory training

Where you’ll work

UNIT 4

LIBRARY AVENUE

HARWELL OXFORD

DIDCOT

OX11 0SG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ABINGDON AND WITNEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Working towards a L3 Business Administrator Apprenticeship

Requirements

Essential qualifications

GCSE in:

English (grade Grade C/4 or above)
Maths (grade Grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Team working
Confident communicator
Warm/friendly personality
Good Customer Service Skills

Other requirements

This is an office-based role, we ask that the person applying is happy to work in an office environment.

About this company

Born out of the UK Defence sector, Explosive Learning Solutions (ELS) has been providing training and business development solutions, internationally, for government departments since 2005. Supporting business training programmes in areas such as: • Project development • Sales • Procurement and Contract Management • Personal Development and Human Resources As well as personal and professional development training for: • Leadership • Management • Business improvement. We undertake the research and analysis of people issues and the subsequent design (across all media), development and delivery of learning and its subsequent assessment. Also the provision of interim professionals across the project portfolio. In March 2020 Explosive Learning Solutions became an independent, ESFA approved, registered End Point Assessment Organisation (EPAO).

https://www.elsbusinesstraining.co.uk/ (opens in new tab)

Company benefits

Specsavers Vouchers • One Voucher per year • Free Eyesight test up to the value of £25 • If glasses are required, the voucher includes £49 contribution towards frames and lenses

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This role may become permanent for the right candidate with lots of potential for future career progression and personal development.

ELS believe in developing people. Additional qualifications and training may be offered in the future to enhance progression and skills.

There may also be the opportunity to progress onto a more advanced level apprenticeship

Ask a question

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