Business Administrator Apprenticeship

Summary

Recruiting for a business administration role. The role will include: meeting and liaising with clients and external agencies accurate record keeping, making and receiving phone calls, working on management systems. Good attention to detail, communication skills and problem solving required.

Wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
37 hours 30 minutes a week
Possible start date: Monday 3 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Management of systems
Problem solving
Making and recieving phone calls
Liasing with external companies
Accurate record keeping

Where you’ll work

Unit 8 The Strand

Bromsgrove

B61 8AB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LOGISTICA TRAINING AND CONSULTANCY LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprenticeship training will take place within the workplace at least once per month.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working

About this company

M N Pulse Solutions Ltd is a service provider which is CQC Registered for Homecare for children aged (0-18years) with Sensory Impairments, Eating Disorders, Learning Disabilities, Mental Health Conditions and Physical Disabilities. We also provide support for adults (18-65 years and above) presenting with Challenging Behaviours, Dementia Learning Disabilities and/or autism; and Mental Health Needs. Our underlying principle is to treat others as we would wish to be treated ourselves: with respect, dignity, and kindness. We aim to delight the users of our services by providing the most effective, friendly, and quality care to empower them with independence, choice, and rights. We provide them with opportunities to build their future where applicable with a person-centred care.

After this apprenticeship

In role progression opportunities available.

Ask a question

The contact for this apprenticeship is:

LOGISTICA TRAINING AND CONSULTANCY LTD

Vidal Tucker

vidal.tucker@kstraininggroup.com

07510385614

The reference code for this apprenticeship is VAC1000300892.

Apply now

Closes in 4 days (Thursday 27 February at 11:59pm)

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