Administrator Apprentice

The Oakdale Centre

Halifax, HX1 2AL

Closes in 5 days (Friday 28 February at 11:59pm)

Posted on 5 February 2025

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Summary

As part of a growing service and team, we are recruiting for an ambitious and motivated apprentice who wants to learn administration skills in the field of health and social care. You will be joining a friendly and supportive team who will help you progress and achieve.

Wage
£12,313.60 a year

Minimum wage rates (opens in new tab)

£5.28 - £10.42 – depending on age and experience

Training course
Business administrator (level 3)
Hours
37hrs. Normal business hours but needs to be flexible to suit the needs of the business. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 24 March

Duration

1 year 6 months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The roles is a great introduction to administration work, with the added benefit of being in an industry that exists to help and support people.

The team that the person will join is responsible for the smooth running of our neurodevelopmental service, delivering autism and ADHD assessments for children and adults.

A range of tasks will be allocated to the administrator and these will include, but are not limited to:

  • Uploading information to our database

  • Using Google Drive to create shared folders

  • Making telephone calls to the client

  • Booking appointments

  • Sending and responding to emails and enquiries

Where you’ll work

17 Carlton Street

Halifax

HX1 2AL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BRADFORD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Business administrator Level 3 (A level)
  • All training will take place in the work place with no college release day
  • Assessor will visit the workplace every 4-6 weeks and set work online for the learner to complete

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade A*-C/9-4)
  • Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Quick Learner
  • Highly Focused

Other requirements

The company value reliability, commitment and punctuality. Please ensure you are able to get to the workplace every day at the correct time.

About this company

The Oakdale Centre was established in 1998 by a group of committed and passionate practitioners with broad experience within mental healthcare. We have developed a multi-disciplinary service with over fifty practitioners who have been carefully chosen for their qualifications and areas of expertise to provide a high level of clinical care.

https://www.oakdalegroup.org/ (opens in new tab)

After this apprenticeship

  • Permenant role in the admin and coordination team

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Philippa Yates

p.yates@bradfordcollege.ac.uk

01274 728316

The reference code for this apprenticeship is VAC1000300887.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

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