Apprentice Hospitality Team Member

Summary

Small café seeks its next hero! We are looking for a passionate and motivated individual to join Heaven Coffee House as an Apprentice Hospitality Team Member. This is a fantastic opportunity to gain hands-on experience in a busy café environment while working towards a Level 2 Hospitality Team Member qualification.

Wage

£11,778 a year

Minimum wage rates (opens in new tab)

There is a potential for pay increase with experience and aptitude.

Training course

Hospitality team member (level 2)

Hours

You will work on a shift basis covering the opening hours. The coffee house is currently open 7 days a week, 9am-5pm.

30 hours a week

Possible start date

Monday 14 April

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with food and drink preparation in line with
hygiene and safety regulations.
Provide excellent customer service, ensuring a
welcoming atmosphere.
Gain experience in stock management and maintaining
café cleanliness.
Take orders, process payments, and handle customer
queries.
Develop barista skills, including coffee preparation and
latte art.
Work as part of a team to ensure smooth daily
operations.
Learn about different aspects of hospitality, including
food safety, communication, and teamwork.

Where you’ll work

2-4 DARK LANE

BACKWELL

BRISTOL

BS48 3NP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Hospitality team member (level 2)

Equal to GCSE

Course contents

Your training plan

You will be pursuing a Level 2 Apprenticeship Standard as a Hospitality Team Member.
As part of this program, you will attend college as instructed by the training provider, and an assessor will conduct on-site observation to evaluate you progress.
At the conclusion of your program, your qualification will be assessed through an End Point Assessment.

Requirements

Desirable qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Customer care skills
Number skills
Team working
Time management
Adaptability
Hygiene awareness

About this company

Heaven Coffee House has been open nearly two years. We are primarily an independent coffee house, serving high quality specialty coffee alongside gorgeous cake. We are very community oriented with a number of initiatives for the community already in action and more to come. The village really enjoys our monthly Open Mic night. Following expansion of kitchen facilities, we are now beginning a lunch service. We are continuing to expand and develop as we establish ourselves in the village and beyond.

https://www.heaven.coffee (opens in new tab)

Company benefits

Staff discounts

After this apprenticeship

Possibility of career development in-house, post qualification.

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Sharna Thomson

sharna.thomson@weston.ac.uk

The reference code for this apprenticeship is VAC1000300672.

Apply now

Closes in 19 days (Friday 14 March at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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