Business Administration Apprentice - Health & Social Care
ANY TIME RECRUITMENT LTD
Romford, RM1 3JT
Closes in 5 days (Friday 28 February at 11:59pm)
Posted on 4 February 2025
Contents
Summary
Anytime Care are an established provider of home care services across the UK. Due to growth, the businesses is seeking a business administration apprentice to support the care/recruitment team.
- Wage
- £15,600 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am-5pm
37 hours 30 minutes a week
- Possible start date
-
Monday 3 March
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Answering telephone with professionalism, screening and transferring calls as needed
- Welcoming visitors to the office, making sure they are looked after and directing them appropriately
- Conduct clerical duties, including responding to emails, scanning, preparing and filing documents
- Maintaining accurate records for both Care Staff and Clients using both computer and manual sys.tems, adhering to the company policy on confidentiality and Data protection
- Assisting with accounting tasks, including payroll, data entry and confirming timesheets where needed
- Maintaining stock lists and ordering office supplies as needed,
- Negotiating with suppliers and other service providers
- General tidiness of the office, including the reception desk and area
- Managing incoming and outgoing post and recording data on special deliveries
- Assist in planning and arranging meetings, creating agendas, taking notes, booking meeting rooms and travel arrangements where needed
- Interacting with directors/senior management and assisting with their requests, including offering them regular hot drinks or refreshments
- Ensuring high standards of customer service at all times
Where you’ll work
10 Western Road
Romford
RM1 3JT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business administrator level 3
- Equal to A level
Training schedule has yet to be agreed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. Details will be made available at a later date.
More training information
Business Administrator Level Appreticeship Standard
15 month in workplace training
End-Point Assessment
Functional Skills if needed
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Patience
About this company
As a CQC registered care agency, we are committed to delivering bespoke domiciliary care services that cater to the unique needs of each individual client. Since our inception in 2006, we have partnered with local authorities and Clinical Commissioning Groups (CCGs) to provide high-quality, personalised home care that allows our clients to remain in the comfort and familiarity of their own homes. Our vision is to empower our clients to achieve as much independence as possible and enhance their daily lives through the care and support we provide. We believe in enabling our clients to live with dignity and autonomy, promoting their well-being and quality of life. Our mission is to deliver caring, safe, passionate, responsive, reliable, and trained domiciliary care and support staff every time. We are committed to upholding the highest standards of care excellence, ensuring that our clients receive the support they need to thrive in their own homes.
After this apprenticeship
A potential full-time role will be offered after successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
CROWN VOCATIONAL TRAINING LIMITED
Katie
kbarton@crownvt.co.uk
01702411924
The reference code for this apprenticeship is VAC1000300620.
Apply now
Closes in 5 days (Friday 28 February at 11:59pm)
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