Apprentice Business Administrator

Summary

An exciting opportunity to work within an education setting at Rosedale Hewens Academy Trust where you will be part of a team undertaking general administrative duties including but not restricted to: data entry, maintaining inhouse database, answering incoming phone calls, customer enquiries.

Wage

£12,430 a year

Minimum wage rates (opens in new tab)

Wages may increase upon satisfactory probation period of 3 months.

Training course

Business administrator (level 3)

Hours

Monday to Friday, shifts TBC.

35 hours a week

Possible start date

Monday 17 March

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Handling incoming and outgoing post, including: Franking outgoing mail and recording in post book, scanning, saving to client files and sending on client and internal post.
Keeping permanent paper files and our practice management system up-to-date.
Onboarding new clients, including setting up the permanent file, preparing engagement letters and 64-8 forms and completing AML procedures.
Maintaining excel control lists for deadlines.
Routine calls and letters to HMRC, clients and other third parties.
Ordering stationery and arranging occasional travel/meetings/office events.
If the candidate is the right one, there may be the potential for some training in company secretarial, payroll and bookkeeping, but this would be secondary to the main job.

Where you’ll work

Rosedale College, Wood End Green Road

Hayes

UB3 2SE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The Apprentice will be required to attend college 1 day per week either at Uxbridge Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

Work towards gaining a full Qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.

End Point Assessment.

Functional Skills in English, Maths, and ICT (if required).

Other training will be provided by the employer as required to enable the fulfilment of the job role.

More training information

L3 Business administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE or equivalent in:

maths (grade 4-9)
English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Administrative skills
Team working

About this company

THE ROSEDALE HEWENS ACADEMY TRUST HAS A STRONG LOCAL PRESENCE IN HILLINGDON AND IS COMMITTED TO PROVIDING THE BEST POSSIBLE EDUCATION FOR THE LEARNERS IN ITS CARE. Built solidly on its proven track record of success and reputation for excellence, the Trust is now responsible for a significant group of successful schools and colleges in the south of the borough, together with Early Years provision. With expertise across both the primary and secondary phase, The Rosedale Hewens Academy Trust is firmly committed to providing the best possible education for the learners in its care. With this in mind and building on a proven track record of success, the Trust seeks to deliver consistently high standards of education across the age range in small educational settings where learners are each known as individuals. The Trust consistently delivers a broad and balanced curriculum experience to children of all abilities and backgrounds. In other words, as learners progress in their learning journey, the Trust is able to maximise potential through a variety of courses and pathways, delivered to ensure each individual can flourish and maximise their potential. Collaboration is well embedded both within and beyond the immediate family of schools, with all partners benefitting from individual expertise, working together to ensure the best possible outcomes for the learner.

After this apprenticeship

The outcome of this vacancy is for the applicant to achieve a business administrator level 3 apprenticeship whilst gaining on the job skills in relation to this apprenticeship. They will be competent and confident in all aspects of business administration in order for them to progress on to higher educational qualifications.

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