Sales Support Executive Apprentice

Summary

As an Apprentice Sales Support Executive at Autorola, you will be working in our Tytherington based office supporting our telesales team by supporting with the administrative and logistical aspects of trading vehicles. You will receive the Level 3 Business Administrator Apprenticeship Qualification.

Wage: £19,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday -Friday 9:15-17:45
40 hours a week
Possible start date: Sunday 30 March
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties include:

Assist with driver movements and approvals
Carry out required administration tasks with regard to invoicing on any vehicles sold
Responsible for arranging transportation of vehicles with the relevant company
Assist with the administrative aspects of a vehicle sale, including but not limited to posting V5s and keys
Responsible for providing excellent customer service when liaising with dealers and finance companies
Assist with updating required spreadsheets with sales in progress to support with tracking sales
Responsible for archiving deal packs in line with Company policy
Provide tracking support for any issues/grievances that arise with regards to vehicles sold
Update online sales boards with relevant figures
Assist with producing and updating training documents where necessary
Assist with proactively reviewing processes and suggesting improvements
Prepare appropriate and comprehensive handover docs prior to planned leave
Represent the Company professionally at all times
Any other responsibility as may be required by the Company

Where you’ll work

AUTOROLA GLOBAL REMARKETING LTD

OAKFIELD HOUSE

SPRINGWOOD WAY

TYTHERINGTON BUSINESS PARK

SK10 2XA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MACCLESFIELD COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Patience
Multitasking

About this company

Autorola UK is a part of the Autorola Group, the world’s fastest growing online vehicle remarketing company. In the UK, we use our online platform to help businesses like car dealers, leasing companies, and rental companies buy and sell used cars through online auctions. We also offer a tool called INDICATA, which uses real-time data to help businesses determine the best prices for used cars, making it easier to make smart buying and selling decisions. Everything is done online, making the process fast and convenient.

After this apprenticeship

After completing the apprenticeship, you may have the opportunity to progess within the company.

Ask a question

The contact for this apprenticeship is:

MACCLESFIELD COLLEGE

Maxim Business Training

apprenticeship.recruitment@macclesfield.ac.uk

01625410022

The reference code for this apprenticeship is VAC1000299842.

Apply now

Closes in 29 days (Sunday 23 March at 11:59pm)

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