Service Engineer Apprenticeship

Summary

This Service Engineer apprenticeship (Level 3) with Baxi gives you the opportunity to learn from experienced heating engineers in the field alongside studying for your Gas Engineering Level 3 Apprenticeship Standard at college You will study on a block release basis over the two year programme at a centre of excellence for technical training .

Wage

£14,526.20 a year

Minimum wage rates (opens in new tab)

In your first year, as a Baxi Apprentices you’ll be given the opportunity to attend our specially designed Baxi Apprentice residential course.

Training course

Gas engineering operative (level 3)

Hours

Monday to Friday, shifts to be confirmed.

37 hours a week

Possible start date

Monday 8 September

Duration

2 years

Positions available

8

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Working with your mentor to visit customers properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
Providing excellent customer service through effective communication.
Assist your mentor in managing van stock.
Attending study blocks

Where you’ll work

Brooks House

Coventry Road

Warwick

CV34 4LL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BIRMINGHAM METROPOLITAN COLLEGE

Your training course

Gas engineering operative (level 3)

Equal to A level

Course contents

Comply with health and safety practices.
Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.
Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).
Carry out testing and safety checks applicable to the appliance chimney or flue type.
Carry out routine maintenance and servicing of appliances and components.
Identify and rectify faults in appliances and components.
Decommission appliances and systems.
Isolate the electrical supply to the appliance.
Conduct electrical safety checks pre- and post-work.
Undertake and document risk assessments.
Source, read and follow technical documentation associated with equipment and installation requirements.
Select, use and maintain tools, equipment and test instrumentation.
Select and use personal protective equipment (PPE).
Check and action inspection records and schedules.
Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.
Use digital technology to access job, appliance and customer information.
Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).
Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
Recycle, reuse, return defective components and dispose of waste.
Carry out and record planned and unplanned learning and development activities.
Apply equity, diversity and inclusion procedures.
Comply with health and safety practices.
Install and commission a range of primary appliances, for example central heating boilers, gas cookers, space heaters.
Install and commission a range of secondary appliances, for example laundry appliances, water heaters and gas meters (not exceeding 6m3 in capacity).
Carry out testing and safety checks applicable to the appliance chimney or flue type.
Carry out routine maintenance and servicing of appliances and components.
Identify and rectify faults in appliances and components.
Decommission appliances and systems.
Isolate the electrical supply to the appliance.
Conduct electrical safety checks pre- and post-work.
Undertake and document risk assessments.
Source, read and follow technical documentation associated with equipment and installation requirements.
Select, use and maintain tools, equipment and test instrumentation.
Select and use personal protective equipment (PPE).
Check and action inspection records and schedules.
Identify unsafe situations or conditions and take action under IGEM G/11 Gas industry unsafe situations procedure.
Use digital technology to access job, appliance and customer information.
Complete and maintain work records including appliance and customer data in accordance with General Data Protection Regulations (GDPR).
Communicate verbally with customers, including the provision of guidance on energy and efficiency measures specific to the appliance or system being worked on.
Recycle, reuse, return defective components and dispose of waste.
Carry out and record planned and unplanned learning and development activities.
Apply equity, diversity and inclusion procedures.

Your training plan

The training will be at a centre of excellence for technical traning and education.

More training information

Study will be carried out in study blocks over the 2 year programme

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Problem solving skills
Logical
Initiative
Patience

Other requirements

The apprenticeship requires you to travel throughout its duration – so ability to travel and stay away from home for study blocks is essential.

About this company

Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a range of leading domestic and commercial brands. We have over 150 years of experience, pride ourselves on our values and strive for earning lifetime loyalty with our customers. Our established foothold in the heating manufacturing market with a well-respected product portfolio, committed and long-standing customers across both commercial and residential markets and an amazing army of people puts us in a position to lead the way for change, and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us!

http://www.baxi.co.uk (opens in new tab)

Company benefits

contributory pension and sick pay schemes, staff discounts etc. Holiday - 5 working weeks holidays +BH's +option to buy extra holidays Expenses - Expenses & Accommodation covered during study blocks if needed. Devon Excursion Health Support

After this apprenticeship

Qualified apprentices will become Service Only Engineers and progress to become Service & Breakdown Engineers.

Ask a question

The contact for this apprenticeship is:

Baxi Heating UK Limited

Naomi Leugs

apprenticeship.enquiries@baxi.co.uk

The reference code for this apprenticeship is VAC1000299824.

Apply now

Closes in 7 days (Friday 28 February)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Applications will be reviewed and responded to by closing date of 28th Feb 2025. Short listed applicants will be invited to attend an assessment centre in April 2025.

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