Apprentice Insurance Broker

Summary

A chance to join an established insurance broker & learn skills required to tailor insurance solutions to specific needs & budget. Building relationship & rapport with new and existing customers to fully understand their needs. The role includes handling of both internal & external mail, processing and invitation of renewals and telephone answering.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Upon successful completion of your probation (6-months) you will be entitled to access our new business incentive scheme, which upon meeting targets pays a quarterly bonus

Training course

Insurance practitioner (level 3)

Hours

Monday - Friday, 9.00am - 5.30pm and every 3rd Saturday, 9.00am - 12.00pm.

44 hours a week

Possible start date

Saturday 1 March

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To gain a full and proper understanding of all systems both manual and electronic
Telephone answering
To liaise with both clients and insurers in obtaining necessary papers and information to complete our files
To understand and conduct file audits with instruction from the management
Provide daily, weekly & monthly reports as required
To understand and manage information between the client and premium finance house
Processing and invitation of renewals
Hold cover confirmations to both client and insurer for new business, mid-term adjustments & renewals
Update and manage client records
Handling of both internal & external mail (paper & electronic)

Where you’ll work

50 Amwell Street

Hoddesdon

Herts

EN11 8UA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

Insurance practitioner (level 3)

Equal to A level

Course contents

Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
Analyse data to make evidence based decisions.
Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
Apply appropriate method of communication for audience and circumstances.
Records, verifies, maintains and where appropriate, shares information.
Compliant with relevant governance, policies and procedures.
Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
Balances competing priorities in order to meet deadlines.
Builds and maintains positive relationships.
Work as part of a team to help achieve results.
Identify potential claims fraud and determine the correct action to prevent loss.
Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
Gather and interpret relevant information to provide a return on insurance decisions.
Match client’s needs with available insurance products and services.
Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
Analyse data to make evidence based decisions.
Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
Apply appropriate method of communication for audience and circumstances.
Records, verifies, maintains and where appropriate, shares information.
Compliant with relevant governance, policies and procedures.
Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
Balances competing priorities in order to meet deadlines.
Builds and maintains positive relationships.
Work as part of a team to help achieve results.

Your training plan

Insurance practitioner Level 3 qualification
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment
Initial induction will take place in a class room environment on-site and subsequent training will be split between on-line learning and "on-the-job" training
Following the first months initial induction all training will be conducted one day per week

Requirements

Desirable qualifications

GCSE or equivalent in:

English Language (grade 2)
Maths (grade 2)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Creative
Initiative
Must be a good communicator

Other requirements

Having a full UK drivers' license and their own vehicle would be a benefit

About this company

Established in 1981, Ashbourne Insurance Services Limited (AIS) is a family run, provincial, general, insurance broker, authorised and regulated by the financial conduct authority. AIS offer the full range of both personal and business insurances to local residents and the business community. With a staff of 15 based at our offices in Hoddesdon we aim to provide a diverse mix of insurance solutions to our local community.

https://www.ashbourneinsurance.co.uk (opens in new tab)

After this apprenticeship

Once qualified there will be an opportunity to take further professional qualifications
The succesful applicant can choose to remain in the "personal lines" team and further develop their client base and existing portfolio
Or the succesful applicant could choose to apply to move to the commercial team to develop skills for more complex commercial clients, managing an existing portfolio whilst adding new business

Ask a question

The contact for this apprenticeship is:

ASHBOURNE INSURANCE SERVICES

Peter Smits

peter.smits@ashbourneinsurance.co.uk

01992471001

The reference code for this apprenticeship is VAC1000299730.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

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