Business Administration Apprentice – Operations Support – Find an apprenticeship

Summary

Are you eager to start a career in business administration while gaining hands-on experience in a fast-paced and dynamic industry? We are a thriving organisation specialising in wellbeing and leadership training solutions, seeking an enthusiastic Business Administration Apprentice to join our growing operations team.

Wage: £13,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8.30am – 5pm
37 hours 30 minutes a week
Possible start date: Monday 3 March
Duration: 1 year 9 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

· Co-ordinate Virtual Webinars: Confidently co-ordinate live webinars for diverse audiences on platforms such as Microsoft Teams and Zoom, ensuring a professional and welcoming experience for participants.

· Writing and Issuing Statements of Work: Collaborate with teams to create and distribute detailed statements of work to external stakeholders.

· Calendar Management: Generate, manage, and issue calendar links for meetings, training sessions, and webinars.

· Training Team Support: Assist the training team with scheduling, coordinating resources, and supporting training delivery logistics.

· Trainer Liaison: Act as a point of contact for external trainers, ensuring smooth communication and coordination of activities.

· General Administration: Provide ad hoc administrative support, including document preparation, data entry, and organisation of materials.

· Marketing Support: Assist the marketing team with content creation and other tasks where needed.

Where you’ll work

27 Duke Street

Chelmsford

Essex

CM7 1HT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Buisness Administration Apprenticeship Level 3

No college attendance needed as you will be assessed in the work place.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Creative
Initiative
Non judgemental

About this company

Employer information – tell us about your organisation This will allow the candidate to know a bit more about you and what they can expect when working with you if successful. Wellity Global are the recognised provider of mental health and wellbeing training to over 1,000,000 employees across 70 countries and including all industries and sectors. With over 200 accredited and approved, multilingual experts and master practitioners, Wellity Global are an international team of the most dynamic and engaging consultants, trainers, presenters, and academics who deliver best practice in workplace training to all corners of the world. Offering over 450 training titles on topics ranging from leadership, ED&I, neurodiversity and mental health first aid to phone addiction, burnout, and high-performance, your pioneering Wellity operational support team will also work as your wellbeing partner from the conception, customisation, and coordination of the training, through to its project management, delivery and outcome evaluation. Wellity Global are the Co-Founders of the Great British Workplace Wellbeing Awards, Chair the National Institute of Sales Professionals Wellbeing Committee and sit on the Advisory Board of the Organisation of Responsible Businesses and the Suicide Prevention Charity, R;pple.

After this apprenticeship

Full-time employment on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION

Diane Ridgley

diane.ridgley@southessex.ac.uk

07855701273

The reference code for this apprenticeship is VAC1000299408.

Apply now

Closes in 5 days (Friday 28 February at 11:59pm)

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Business Administration Apprentice – Operations Support

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