Sales Administrator Apprenticeship

Summary

A wonderful opportunity to work for a prestigious provider of architectural ironmongery requirements, as part of your role you will be arranging collections and returns of orders, answering calls and responding to emails, general administrative duties, no two days the same in an exciting and varied role.

Wage: £15,704 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8am to 5pm, Monday to Friday
40 hours a week
Possible start date: Saturday 12 April
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Job Responsibilities:

- The progressing of orders and keeping the customer and key account managers up to date.

- Chasing suppliers.

- Arranging for collections and returns of orders.

- Supporting the Sales Team with enquiries and sourcing materials online.

- Updating internal Sales System with Supplier Order Acknowledgements.

- Answering calls and responding to emails.

- General administrative duties.

Skills Required:

The successful candidate will need to have excellent written and verbal communication skills and have the ability to work independently and as part of a team in a fast-paced environment.

This role has big potential for growth within the company.

This role will be working towards Level 3 Business Administration Apprenticeship supported by starting off.

Where you’ll work

48 TENTER ROAD

MOULTON PARK INDUSTRIAL ESTATE

NORTHAMPTON

NN3 6AX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STARTING OFF LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

Established in 2000, my client holds comprehensive stocks at the Northampton premises, supplying an extensive range of products on a nation-wide basis. The client is renowned for their high level of customer service, extensive product range and competitive prices, making them the obvious choice for your architectural ironmongery requirements. From exquisite door handles and secure locks to sturdy hinges and essential hardware accessories, they have everything you require for your building projects. Their extensive product range caters to various requirements, whether it's for restoration projects or ongoing maintenance contracts. The ideal candidate needs to be outgoing, a team player, able to think for themselves as well as being highly organised. This is a fantastic opportunity for someone who is looking to kick start their career in administration.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC1000299205.

Apply now

Closes on Saturday 29 March 2025

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